Gerson Melaco

As a team member I:
• Kept customer and food preparation areas clean and well-organized to maintain appearance and quality standards
• Used point of sales systems and cash handling enabling me to leverage technology for sales and inventory tracking
• Learned to take orders, engage with customers and address any concerns they may have whilst providing a fast, friendly and efficient service
• Learned to adapt to a very busy retail environment leading me to handle multiple orders at once and maintain a fast work ethic

• Participated in Newcastle Colleges’ industry week, collaborated with my peers to work with Today Agency
• Tasked with proposing innovative concepts for an event aimed at appealing to young photographers. Additionally, various strategies were developed to effectively promote the event and engage the intended demographic
  Due to this experience I:
  • Developed my creative problem-solving skills by generating and pitching innovative proposals to reach a desired outcome
  • Strengthened my team working skills by cooperating with my peers to realize a shared objective
  • Improved my client facing skills by directly interacting and communicating with Today Agency

• As part of a collaborative effort with college peers, the task was to propose 3 football events aimed at engaging disadvantaged youth within the local community Due to this experience I:
• Identified 3 viable events whilst considering the needs and preferences of the target market
• Delivered a comprehensive 10 minute presentation stating the details of the events
  Developed my presentation and team working skills
• Answered questions from over 15 students about the the 3 events developing my resilience

• Worked with Damncheek Theatre Project, this involved collaborating with college peers to propose strategies to enhance the company's customer base and bolster its brand recognition This was done by:
  • Devising practical audience-centric approaches to brand the business enabling me to have a curious and innovative mindset
• Identifying customer needs and preferences developing my market research, critical thinking and data analysis skills
• Presenting these strategies to the owners of Damncheek Theatre Group developing my presentation and collaboration skills