CURT KYLE NUNEZA
Red Deer,AB
Summary
Highly motivated professional with a strong work ethic, eager to contribute combined knowledge and skills to enhance business performance. Adapts quickly to different processes and drives company objectives in both individual and team capacities. Resourceful and results-driven, passionate about growth and efficiency to meet company needs and increase service value. Possesses strong organizational and multitasking skills, along with an aptitude for technology. Excited to apply knowledge and skills to any challenge. Friendly and dependable with a positive outlook, understands customer service fundamentals and operates point-of-sale systems. Committed to creating a welcoming shopping experience and ensuring customer satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Store Team Member
The Treasures Chest
02.2024 - 05.2024
- Monitored customers for signs of security concerns and escalated issues to management.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Convenience store clerk
Southscape Convenience Store
01.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
Cafe Cashier, Cook, Food server, Cafe attendant, Maintenance
Cafe Delle
01.2021 - 01.2022
- Reduced wait times for customers by quickly processing orders, payments, and issuing change as needed.
- Promoted a welcoming atmosphere by engaging in friendly interactions with customers and promptly addressing concerns.
Cafe attendant, Cook, Grilling
Dcc Cafe
01.2021 - 01.2022
- Displayed excellent multitasking abilities while managing multiple orders simultaneously during peak hours without compromising quality or efficiency.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Maintained clean and attractive product displays to entice customer purchases.
Catering service, Server, cook, cashier
Ninyo's Letchon & Catering services
01.2021 - 01.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Hospitality Management (BSHM)
University of Cebu
01.2023
Senior High School Diploma -
University of Cebu
01.2021
Skills
- Adaptability
- Customer service skills
- Efficient
- Customer engagement
- Reliability and punctuality
- Cash handling proficiency
- Cleanliness maintenance
- Workplace safety
Languages
English
Contact number
403-596-8617
Timeline
Store Team Member
The Treasures Chest
02.2024 - 05.2024
Convenience store clerk
Southscape Convenience Store
01.2022 - 01.2023
Cafe Cashier, Cook, Food server, Cafe attendant, Maintenance
Cafe Delle
01.2021 - 01.2022
Cafe attendant, Cook, Grilling
Dcc Cafe
01.2021 - 01.2022
Catering service, Server, cook, cashier
Ninyo's Letchon & Catering services
01.2021 - 01.2022
Senior High School Diploma -
University of Cebu
Bachelor of Science - Hospitality Management (BSHM)
University of Cebu
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