Curtis Thornton
Sacramento
Summary
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Enviormental Services
Marin General Hospital
01.2025 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Streamlined work processes by implementing efficient organizational systems and procedures.
Patient Care Technician
N Home Care Services
03.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Refinery Operator
Chevron
02.2020 - 01.2025
- Operated forklift and jockey truck to scale, identify and load shipments of finished lead product.
- Guided less experienced operators during critical tasks like unit start-ups or shutdowns providing invaluable expertise and experience for successful outcomes.
- Supported plant startups and shutdowns, ensuring a smooth transition between operational states.
- Ensured safe work environment through strict adherence to safety protocols and conducting regular equipment inspections.
- Managed inventories of raw materials, finished products, catalysts, chemicals, ensuring sufficient stock levels for uninterrupted operations.
- Participated in emergency response drills to ensure preparedness for potential incidents at the refinery site.
Education
American Heart Association
Oakland, CAHigh School Diploma -
American Academy
Miami, FL11-2024
Skills
- Conflict resolution
- Workflow management
- First aid expertise
- Safety requirements
Certification
- OSHA Certified
- CPR/AED Certification
Timeline
Enviormental Services
Marin General Hospital
01.2025 - Current
Patient Care Technician
N Home Care Services
03.2022 - Current
Refinery Operator
Chevron
02.2020 - 01.2025
- OSHA Certified
- CPR/AED Certification
American Heart Association
High School Diploma -
American Academy
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