Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Curtis Smith

Katy

Summary

Dynamic leader and skilled educator, adept at driving product knowledge and talent development within teams. At HEB, I leveraged my extensive food expertise to enhance customer satisfaction and foster cross-merchandising initiatives, significantly improving produce visibility. Known for prioritizing safety and sanitation, my proactive approach to market trends and staff training underscores my commitment to excellence and integrity.



Overview

12
12
years of professional experience

Work History

Produce Department Manager

HEB Grocery Store
04.2017 - Current
  • With extensive food knowledge, I am able to address customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
  • Successfully managed seasonal transitions within the department, offering a diverse range of products yearround.
  • Coordinated with other departments for cross-merchandising opportunities, increasing visibility of produce offerings throughout the store.
  • Responded proactively to market trends by introducing new products or modifying existing offerings accordingly.
  • Conducted regular staff training sessions to ensure proper handling of produce items and compliance with food safety standards.
  • Defined clear targets and objectives and communicated to other team members.

Perishable Representative

HEB
04.2014 - 04.2017
  • Signed on with HEB during a grand opening (Pearland Parkway) after leaving the culinary field, to grow a career with an established company with a stellar reputation.
  • Began as production room partner, making fresh juice and guacamole daily, while quickly learning the HEB culture and finding ways to contribute outside of my job scope.
  • Was recruited by my manager at the time to join him and help grand open the San Felipe HEB, where I learned the entire scope of the business while training and leading the production team.
  • Became Sales Floor lead before being accepted to the School of Retail Management.

Executive Chef / Dining Services Coordinator

The Cottages at League City
07.2013 - 11.2014
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.

Line Cook

Clear Lake Regional Hospital
09.2012 - 05.2013
  • Prepared meals for around 700 patients and staff each day
  • Set menu and did exhibition cooking once a week for the doctors
  • Followed strict safety and sanitation practices daily
  • Accommodated a variety of dietary restrictions daily.

Education

Associate of Applied Science - Culinary Arts

Alvin Community College
Alvin, Texas
05-2013

Skills

  • Excellent Communicator
  • Skilled educator of product knowledge to both customers and HEB partners
  • Proud developer of talent among my team
  • Expert at building impactful, creative displays while maintaining "shopability" and easy rotation
  • Proud steward of HEB's core values and integrity
  • Sets Safety and Sanitation as a priority every day for both partners and customers

Accomplishments

Note worthy achievements with HEB include but aren't limited to;


  • Served as captain for my stores Disaster Relief Team efforts to assist Port Arthur and Orange, Tx. during a hurricane
  • Was a member of two high profile Grand Openings
  • Assisted with HEB's community efforts with Meals on Wheels in Houston.
  • Won an apple sales contest, in which an apple grower flew me to Washington to see their apple orchards and facilities.
  • Set numerous sales records for my dept at stores, most recently at Katy Park HEB.

Languages

English
Native or Bilingual

Timeline

Produce Department Manager

HEB Grocery Store
04.2017 - Current

Perishable Representative

HEB
04.2014 - 04.2017

Executive Chef / Dining Services Coordinator

The Cottages at League City
07.2013 - 11.2014

Line Cook

Clear Lake Regional Hospital
09.2012 - 05.2013

Associate of Applied Science - Culinary Arts

Alvin Community College

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Curtis Smith