CURTIS PHELPS
SAN BERNARDINO
Summary
Highly skilled and experienced Parking Enforcement Specialist with a strong background in parking regulations, community safety, and traffic control. Seeking a Parking Officer position at the University of California, Riverside, where I can apply my expertise in enforcement, supervision, and public service to enhance campus security and operations.
Overview
12
12
years of professional experience
Work History
Community Service Specialist Lead
CSUSB Parking and Transportation
San Bernardino
11.2022 - Current
- Lead and oversee the enforcement of university parking regulations, ensuring compliance with campus policies.
- Manage a team of Community Service Specialists, providing training on parking enforcement and campus safety.
- Monitor and patrol parking lots, issuing citations and immobilizing vehicles when necessary.
- Investigate parking disputes, review appeals, and enforce resolutions fairly and consistently.
- Collaborate with campus security and law enforcement to ensure traffic and parking safety.
- Oversee special event parking coordination, ensuring efficient traffic control and lot utilization.
- Maintain detailed documentation and reports on citations, incidents, and enforcement activities.
Traffic Officer
Los Angeles City
Los Angeles
05.2019 - 11.2022
- Conducted daily patrols to identify and cite parking violations per municipal and state vehicle codes.
- Directed traffic at congested intersections, responding to emergencies and inoperative traffic signals.
- Assisted in vehicle impoundment operations, including booting and towing illegally parked vehicles.
- Testified in court regarding parking violations and enforcement procedures.
- Provided public education on parking regulations and assisted motorists in understanding citation appeals.
Community Service Specialist
CSUSB Parking and Transportation
San Bernardino
03.2013 - 05.2019
- Patrolled campus parking areas, enforcing regulations and assisting the university community.
- Issued citations for parking infractions and provided guidance on appeals and compliance.
- Provided motorist assistance, including jump-starts and vehicle unlock services.
- Assisted in traffic control for large campus events, managing vehicle flow and pedestrian safety.
- Maintained enforcement equipment and documentation of daily enforcement activities.
Education
Bachelor of Science - Kinesiology
Cal State San Bernardino
San Bernardino, CA12-2012
Skills
- Extensive knowledge of university parking enforcement policies, local and state traffic laws
- Strong leadership and supervisory experience managing parking enforcement personnel
- Expertise in citation issuance, vehicle immobilization, and appeals processes
- Advanced conflict resolution skills in handling parking disputes professionally
- Experience in directing large-scale traffic flow during peak hours and special events
- Proficient in using enforcement technology, including handheld citation devices and license plate recognition systems
- Ability to provide training on parking regulations, citation procedures, and emergency response
- Excellent written communication for preparing reports, incident documentation, and enforcement records
- Strong emergency response skills, including assisting law enforcement during incidents
- Community-focused approach to educating students, staff, and visitors on parking policies
Timeline
Community Service Specialist Lead
CSUSB Parking and Transportation
11.2022 - Current
Traffic Officer
Los Angeles City
05.2019 - 11.2022
Community Service Specialist
CSUSB Parking and Transportation
03.2013 - 05.2019
Bachelor of Science - Kinesiology
Cal State San Bernardino
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