Curtis McClain
Oakland,CA
Summary
High energy, proactive, self-motivated professional with exceptional General and Multi-unit Management experience, with background in the following broad-based competencies Team Building Sales Leadership Strategic Planning Staff Management Excellence Customer Service Recruitment Training & Development Human Resources Time Management Proven ability to motivate the team to achieve maximum results and effort. Excellent ability to communicate store and company goals to staff. Proven ability to develop team to reach there highest potential.
Overview
2026
2026
years of professional experience
Work History
Store Director
Target
Mountain View
01.2024 - Current
- I lead a $70M+ omni-channel business with full accountability for performance, people, and execution—overseeing 150+ team members and 8 executive leaders across a board-style operating model.
- Lead store operations, ensuring high standards of customer service and operational excellence.
- Developed and implemented strategic sales plans to drive revenue growth and market share.
- Mentored department managers, fostering professional development and enhancing team performance.
- Managed budgeting processes, ensuring alignment with corporate financial goals and priorities.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Property Management Business Partner
Target
San Francisco/Bay Area
01.2022 - 01.2024
- I served as a field-facing executive partner and coach to 11 store teams across the district in a $500M+ revenue market, responsible for removing operational friction, strengthening leadership judgment, and protecting enterprise performance.
- Developed and implemented strategic business initiatives to enhance operational efficiency.
- Evaluated performance metrics to identify areas for operational enhancement and cost reduction.
- Led projects aimed at optimizing supply chain processes, resulting in increased effectiveness.
General Manager, Multiple Locations
24 Hour Fitness
San Francisco
2012 - 2022
- Helped grow the Fitness Department to all time high of 100K in Total Fitness
- Build the Membership department and helped ensure they
- Trained the membership team on how to attach personal training
- Implemented staff training programs, improving service quality across all departments.
- Oversaw financial performance, optimizing budget allocation for maximum profitability.
Store Manager
OfficeMax
Emeryville
2005 - 2012
- Directed daily store operations, ensuring optimal customer service and satisfaction.
- Implemented a selling culture that lead to a top 5 finish in the district in sales
- Ensured store layout was compliant with company expectations
- Executed a shrink action plan that reduced shrink by 8%
- Implemented inventory management systems to reduce stock discrepancies and improve accuracy.
Co-founder, Co-owner
Right Way Janitorial Services
San Francisco
2002 - Current
- Developed business plans and executed formation of company
- Responsible for account acquisitions and marketing of services
- Coordinated accounts with subcontractor and staffing to ensure client satisfaction
- Sold interest in company for profit in 2006
Education
Bachelor of Science - Kinesiology
San Francisco State University
San Francisco01.2006
Skills
- Proficient in Microsoft Office Suite, & Outlook
- Excellent communication skills, oral and written
- Proficient with Mac or PC operating systems
- Great Time Management skills
- Outstanding Motivator
- Proficient in Staff Works
- Achieving top 50 company ranking in selling metric
- CPR/AED Certified
- People management
- Leadership development
Timeline
Store Director
Target
01.2024 - Current
Property Management Business Partner
Target
01.2022 - 01.2024
General Manager, Multiple Locations
24 Hour Fitness
2012 - 2022
Store Manager
OfficeMax
2005 - 2012
Co-founder, Co-owner
Right Way Janitorial Services
2002 - Current
Bachelor of Science - Kinesiology
San Francisco State University