High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
Overview
8
8
years of professional experience
Work History
Corporate Assessing Officer
Canada Revenue Agency
Greater Sudbury
04.2021 - Current
Responded promptly to customer inquiries or complaints in a polite manner.
Assessed applications and supporting documents for eligibility and compliance with relevant policies.
Liaised regularly with senior managers to report progress updates or escalate any issues that arose during an assessment.
Maintained accurate records of assessments in accordance with organisational procedures.
Created assessment reports to document decisions and recommendations to management.
General Manager of Food Service
Montana’s
Sudbury
04.2019 - 04.2021
Scheduled staffing levels according to expected business volume on a daily basis.
Performed administrative tasks including payroll processing, budgeting activities.
Analyzed sales data to identify opportunities for growth.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Established effective communication between kitchen staff and wait staff to provide seamless service experience for guests.
Sales Manager
Surplus Furniture
Greater Sudbury
04.2017 - 04.2019
Created and presented monthly reports to management on sales performance.
Managed daily operations of sales department, including supervision of staff members.
Established relationships with key clients, while maintaining existing customer base.
Security Vetting/Assessing Officer at Department of Foreign Affairs and TradeSecurity Vetting/Assessing Officer at Department of Foreign Affairs and Trade