Curtis Lemay
Sudbury
Summary
Developed skills in customer interaction, transaction management, and basic pharmaceutical operations in fast-paced environment. Looking to transition into new field, leveraging strong organizational and problem-solving abilities. Adaptable and dedicated to achieving positive outcomes in any professional setting.
Overview
8
8
years of professional experience
Work History
Pharmacy Cashier
Herman's IDA
11.2023 - Current
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Resolved customer complaints by actively listening, empathizing, and offering appropriate solutions.
- Improved store cleanliness and organization, creating welcoming environment for customers.
Store Clerk
Mr.Convenience
05.2019 - Current
- Processed all forms of payment
- Provide excellent customer service
- Stock merchandise
- Cleaned floors and shelves
- Sold lottery tickets and cigarettes
- Worked mostly closing shifts
- Checked expiry dates
Customer Service Representative
Delta Bingo and Gaming
08.2023 - 11.2023
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Exhibited high energy and professionalism when dealing with clients and staff.
Team Member
Tim Hortons
08.2022 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Store Clerk
Kwik Way
07.2017 - 08.2018
- Processed all forms of payment
- Provide excellent customer service
- Stock merchandise
- Sold lottery tickets and cigarettes
- Cleaned floors and shelves
- Worked with U-haul (bookings and returns)
- Worked UPS drop off site
Education
BBA -
Trent University
Peterborough, ON04-2023
High School -
Confederation Secondary School
06.2017
Skills
- Cooperative team member
- Computer efficient
- Excellent at multitasking
- Able to work independently
- Maintaining cleanliness
- Retail pharmacy procedures
- Organization and prioritization
- Customer service
- Cash handling expertise
- Cash register operations
- Professional appearance
- Inventory management
Timeline
Pharmacy Cashier
Herman's IDA
11.2023 - Current
Customer Service Representative
Delta Bingo and Gaming
08.2023 - 11.2023
Team Member
Tim Hortons
08.2022 - 07.2023
Store Clerk
Mr.Convenience
05.2019 - Current
Store Clerk
Kwik Way
07.2017 - 08.2018
High School -
Confederation Secondary School
BBA -
Trent University
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