Summary
Overview
Work History
Education
Skills
Interests/Hobbies
Timeline
Generic

Curtis Hessey

Toronto,Ontario

Summary

Driven server/manager with a proven track record at Fonda Balam and 416 Snackbar, excelling in a work environment that demands maintaining high levels efficiency and communication between team members. Committed to providing friendly and professional service to every guest, and maintain a rapport with fellow staff members and regulars.

Overview

9
9
years of professional experience

Work History

Front of House Manager

Fonda Balam
09.2021 - 06.2024
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect.
  • Made the schedule for the FOH team with all team member's preferences and time off requests in mind.

Server

416 Snackbar
02.2017 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Dishwasher/FOH Support

El Rey Mezcal Bar
06.2015 - 12.2016
  • Kept kitchen and service station areas neat, clean and organized.
  • Assisted cooks/servers with keeping stations stocked, and making sure all necessary side duties are done.
  • Kept dishes, utensils and glassware clean and polished with care.

Education

High School Diploma -

Stratford Central Secondary School
Stratford, ON
05.2014

Skills

  • Conflict resolution
  • Efficiency and fine attention to detail
  • Hiring and training
  • Effective communication and teamwork skills
  • Strong work ethic
  • Keeps calm under pressure

Interests/Hobbies

  • Movie nerd
  • Video game savant
  • Book enjoyer
  • Cat owner


Timeline

Front of House Manager

Fonda Balam
09.2021 - 06.2024

Server

416 Snackbar
02.2017 - 09.2021

Dishwasher/FOH Support

El Rey Mezcal Bar
06.2015 - 12.2016

High School Diploma -

Stratford Central Secondary School

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Curtis Hessey