Curtis Billings
Bowmanville
Summary
Experienced leader with a strong track record in team leadership, operational efficiency, and implementing innovative strategies to enhance customer experience and drive success. Deep understanding of market dynamics and customer needs. Confident in my ability to contribute to your ambitious goals and ensure customer success. Excited to discuss how my background, skills, and passions can contribute to the continued success and growth of your company.
Overview
18
18
years of professional experience
Work History
Yard Manager II
IAA Inc.(Digital Auction Platform) an RB Global Company
11.2020 - 04.2025
- Ensure that service agreements are executed and completed well-within the anticipated time frame, maintaining an on-time delivery rate
- Update record of branch spending and review company suppliers alongside the Supply Management team, establishing more profitable offer rates
- Engaged in regular goal-setting discussions to enhance team progression and skill growth.
- Actively participate in the hiring process to ensure new team members were well-prepared and suitable for the team, leading to 4 hires that stayed with the company for more than a year
- Institute new internal policies and procedures to improve branch safety and security, which has now been adopted company wide
- Create and maintain a monthly budget to determine inefficiencies, reducing shipping-related product costs and bulk buying through quantity/price negotiations with major suppliers
- Meet monthly with Branch Management to discuss the branch’s profit and loss operating results, as well as branch-wide goals and areas for improvement, to encourage branch growth and success
- Currently responsible for $840k in revenue generation yearly overseeing the sale of decal removal, key-cutting services, and automotive detailing within the branch
- Streamlined workflow, reducing process time by 20%, enhancing team productivity
- Reduced costs by optimizing budget and supplier negotiations
- Analyzed P&L to boost branch profitability and operational efficiency
- Negotiated with suppliers to cut costs and streamline procurement
Yard Team Lead
Impact Auto Auctions Ltd
07.2017 - 11.2020
- Ensuring vehicles meet acceptable standards
- Enforcing programs & guidelines, preparing vehicles for auction, completing detailed information reports, shrink-wrapping, completing clerical functions, implementing security measures, troubleshooting yard issues, training branch employees, and assisting with other yard and office responsibilities as needed
- Successfully assisting management in meeting daily goals and priorities by answering staff questions, concerns and arising challenges whilst delegating priority workloads to staff without hindering morale
- Instrumental in performing personnel decisions which include: salary increases, performance reviews, hiring, disciplinary actions and staff rewards
- Actively promoting vehicle enhancement which increases profit margins and return income to company
- Actively working with monthly budget to complete purchase orders for yard and office; in doing so I have successfully saved the branch a significant amount of money by forming strategic relations with large supply business conglomerates, negotiating pieces and quantity agreements
- Qualified for 3.5-4% raise in annual review based on work performance for the past 4 years as well as getting customer service of the second quarter (2019)
- Continue to form and work with insurance companies and their representatives to manage and set guidelines and good working relationships
- Enhanced vehicle prep process, boosting auction efficiency and profitability
Yard Attendant
Impact Auto Auctions Ltd
06.2014 - 07.2017
House Manager
Norton Home for Special Care
10.2007 - 01.2014
- Working independently with minimal supervision in active work environment, providing support to business owner and clients, making and serving meals for 8+ individuals daily, answering phone calls, taking messages, keeping documents organized and administering client medications
- Also, booking appointments within community, problem solving and working on strategies for client management, liaised with staff in Ontario Shores and working on life skills with clients
- Successfully met and exceed goals of employer by over 65%
- Ensured all in-home purchases did not surpass monthly budgetary and spending measures of $10,000+
Education
High School Diploma (OSSD) - undefined
Bowmanville High School
Bowmanville, ONSkills
- Scheduling and planning
- Warehouse operations
- Safety management
- Environmental awareness
- Maintenance coordination
- Supply purchasing
- Personnel oversight
- Fleet management
- Incident reporting
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
Languages
English
Native or Bilingual
Timeline
Yard Manager II
IAA Inc.(Digital Auction Platform) an RB Global Company
11.2020 - 04.2025
Yard Team Lead
Impact Auto Auctions Ltd
07.2017 - 11.2020
Yard Attendant
Impact Auto Auctions Ltd
06.2014 - 07.2017
House Manager
Norton Home for Special Care
10.2007 - 01.2014
High School Diploma (OSSD) - undefined
Bowmanville High School
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