Manage or lead assigned workforce towards the achievement of organizational goals.
Overview
36
36
years of professional experience
Work History
Site Manager
Saskatchewan Health Authority
09.2021 - Current
While in the role of the Site Manager I act as the first point of contact after hours in the absence of the unit/dept Manager.
The Site Manager upholds the SHA vision, mission and values.
Provide leadership guidance and support to the clinical and non-clinical areas of each Acute Care site.
Respond to urgent or non-urgent situations in all areas of the facility while providing support for problem solving, decision making and also direction as needed.
Oversaw daily operations ensuring compliance with health and safety regulations.
Implemented process improvements resulting in increased patient satisfaction and operational effectiveness.
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
Manager of Protective Services
Saskatchewan Health Authority
01.2019 - 08.2021
As the Manager of Protective Services I've demonstrated strong leadership while being responsible for the operations of the Security department throughout the Saskatchewan Health Authority.
As the manager I am accountable for providing protection and security to staff, visitors and patients which include the development of all security services provided.
I have formed strong relationship with many community organizations that are connected to the Saskatchewan Health Authority and together we work together to build a stronger alliance.
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established team priorities, maintained schedules and monitored performance.
Senior Security Officer
Saskatchewan Health Authority
01.2015 - 01.2019
As a Senior Security Officer I am responsible for the decision making of ongoing security related issues.
I co-ordinate all routine work, service calls, and priority responses that occur during the shift.
Make decisions to preserve the safety of the team.
In the event of staffing shortages I will assess the situation, determine staffing requirements and document any payroll adjustments.
I also have covered for my Manager while he has been away doing some Administrative duties.
Security Officer
Saskatoon Health Region
01.2002 - 01.2015
As a Security Officer for the Saskatoon Health Region my responsibilities are to be a leader to the Security team by providing support and guidance to my coworkers as well as ensuring the safety and security of staff, patients and the general public.
I perform security patrols, controlling access to buildings, verifying proper identification, and report any security flaws.
I am also responsible for controlling disruptive, violent and dangerous persons as well as investigating and documenting incidents such as assaults and thefts.
Owner/Operator
Tri-Hospital Patient Transport and Courier
01.1998 - 01.2001
During my time with Tri-Hospital Patient Transport and Courier my duties included transporting autistic and disabled children to and from the Kinsmen Children's Centre, John Dolan School, as well as transporting patients to and from the hospitals.
As an owner/operator I was responsible for scheduling, expenses as well as maintaining the upkeep of my vehicle.
I feel it was my job to make sure customers were satisfied and that the service they needed was provided.
Porter/Junior Washman
Central Laundry
01.1996 - 01.1998
As a Porter/Junior Washman at Central Laundry my responsibilities included working on the wash floor.
My duties included operating the main washing machines and extractors that distributed all the linens for the Saskatoon Health Region.
Maintenance Department
Royal University Hospital
01.1990 - 01.1996
Education
Grade 12 diploma - undefined
E D Feehan High School
01.1990
Saskatchewan Justice Course - undefined
01.2002
Tactical Training System Course - undefined
01.2007
Verbal Judo - undefined
11.2007
PPCT Management Systems Inc. Training - undefined
01.2013
CPR and First Aid (Level C) - undefined
05.2010
National Seminar Training- Coaching and Mentoring Skills for Managers and Supervisors Course - undefined
01.2015
Transporting, Lifting and Repositioning Trainer Course - undefined
01.2017
Saskatchewan Leadership Program - undefined
01.2017
Coaching out of the Box 5/5/5 Coaching Skills Training Program - undefined
05.2017
Locksmithing Diploma - undefined
ICS Canada
University of Alberta
Skills
Microsoft Word
Windows XP
Microsoft Excel
One Note
Great Communication Skills
Ability to remain calm in stressful situations
Ability to support the team by being flexible and firm as required
Eager to explore new ideas with an open mind
Confidence to support the many challenges that come with change in the workplace
Punctual, Hardworking, Dependable, Reliable, Loyal, Trustworthy, Friendly, and Cooperative
Self-motivated and shows the way by setting an example
Active Listener
Positive Attitude
Organized and able to delegate as required
Self-aware of the importance of maintaining a healthy work/life balance
Interests
Spending time with family and friends
Sports - Hockey, Fastball, Golf
Experience And Qualifications
Employee of the Saskatoon Health Region - 1990 - Present
Security Officer with the Saskatoon Health Region at St. Paul's Hospital - 2002 - 2015
Senior Security Officer with the Saskatoon Health Region at St. Paul's Hospital - 2015 - 2019
Manager of Protective Services for the Saskatchewan Health Authority - 2019 - 2021
Site Manager for Saskatoon City Hospital - 2021 - Present
Timeline
Site Manager
Saskatchewan Health Authority
09.2021 - Current
Manager of Protective Services
Saskatchewan Health Authority
01.2019 - 08.2021
Senior Security Officer
Saskatchewan Health Authority
01.2015 - 01.2019
Security Officer
Saskatoon Health Region
01.2002 - 01.2015
Owner/Operator
Tri-Hospital Patient Transport and Courier
01.1998 - 01.2001
Porter/Junior Washman
Central Laundry
01.1996 - 01.1998
Maintenance Department
Royal University Hospital
01.1990 - 01.1996
Grade 12 diploma - undefined
E D Feehan High School
Saskatchewan Justice Course - undefined
Tactical Training System Course - undefined
Verbal Judo - undefined
PPCT Management Systems Inc. Training - undefined
CPR and First Aid (Level C) - undefined
National Seminar Training- Coaching and Mentoring Skills for Managers and Supervisors Course - undefined
Transporting, Lifting and Repositioning Trainer Course - undefined
Saskatchewan Leadership Program - undefined
Coaching out of the Box 5/5/5 Coaching Skills Training Program - undefined