Summary
Overview
Work History
Education
Skills
Timeline
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Curt Thompson

Fairfield

Summary

Results-oriented and highly experienced restaurant professional with 25 years of progressive experience, including 4 years in management roles. Proven ability to deliver exceptional guest service, implement efficient operations, and drive team success. Seeking a challenging management opportunity within a thriving organization to leverage expertise and contribute to long-term growth.

Overview

14
14
years of professional experience

Work History

Senior Dining Manager

BJ's Restaurant & Brewhouse
04.2024 - Current
  • Directed daily restaurant operations, consistently exceeding guest expectations for service quality and operational efficiency.
  • Led, mentored, and developed a team of front-of-house staff, fostering a collaborative and high-performing environment focused on exceptional customer experiences.
  • Strategically managed staff scheduling, inventory control, and cost management initiatives, optimizing profitability and minimizing waste.
  • Proactively resolved guest concerns and navigated operational challenges, ensuring a positive and welcoming dining atmosphere.
  • Collaborated effectively with kitchen management to ensure seamless service execution and maintained strict adherence to health and safety protocols.
  • Contributed to significant sales growth and improved guest satisfaction metrics through effective team leadership and the implementation of process improvements.

Bar Manager

Rooftop
08.2020 - 03.2024
  • Oversaw all bar operations, including meticulous inventory management, accurate supply ordering, and the implementation of strategies to minimize waste and enhance efficiency.
  • Masterfully managed bartender scheduling, aligning staffing levels with anticipated demand and operational needs.
  • Provided strong leadership and mentorship to a bar team of over 10 individuals, fostering their professional growth and maximizing their performance.
  • Conceptualized and implemented innovative cocktail recipes, revitalizing the menu and enhancing the guest experience.
  • Maintained a pristine and well-organized bar environment, ensuring strict compliance with all health and safety regulations.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.

Lead Bartender

Black Angus Steak House
12.2014 - 04.2020
  • Cultivated strong and lasting relationships with regular patrons through consistently attentive and personable service in a fast-paced setting.
  • Expertly crafted high-quality cocktails with a strong emphasis on consistency, speed, and presentation.
  • Maintained a clean, organized, and efficient bar area, adhering rigorously to health and safety standards.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Bartender Trainer

Olive Garden
12.2010 - 08.2016
  • Prepared and served high-quality cocktails with a focus on consistency and efficiency.
  • Maintained a clean and organized bar area, adhering to all health and safety regulations.
  • Developed strong rapport with regular customers, providing attentive and friendly service in a dynamic environment.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.

Education

Associate of Arts - Theater Arts

Solano Community College
Fairfield, CA

Skills

  • Food safety compliance
  • Guest relations
  • Menu development
  • Customer service
  • Team management
  • Order management
  • Bartending expertise
  • Strong leadership
  • Reliable and responsible
  • Reliability

Timeline

Senior Dining Manager

BJ's Restaurant & Brewhouse
04.2024 - Current

Bar Manager

Rooftop
08.2020 - 03.2024

Lead Bartender

Black Angus Steak House
12.2014 - 04.2020

Bartender Trainer

Olive Garden
12.2010 - 08.2016

Associate of Arts - Theater Arts

Solano Community College

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Curt Thompson