Cunnungham Lakeisha
Van Nuys
Summary
Dynamic customer service professional with extensive experience at PLS Check Cashing, excelling in payment processing and cash management. Proven ability to resolve customer complaints effectively while maintaining financial accuracy. Skilled in transaction reconciliation and fostering strong customer relationships, ensuring a seamless and positive experience for all clients.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
united oil
sherman oaks, california
05.2023 - 06.2025
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Met customer service goals and exceeded customer expectations.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
in home care
IHSS In Home Support Services
chatsworth, california
10.2020 - 07.2025
- Demonstrated leadership skills in managing projects from concept to completion.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Customer Service Cashier
PLS Check Cashing
Van Nuys
08.2024 - 03.2025
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Resolved customer complaints in a professional manner.
- Processed customer payments quickly and returned exact change and receipts.
- Collected credit card and cash payments to complete transactions for customer orders.
- Processed credit card transactions accurately and efficiently.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Customer Service Cashier
Walmart
panorama city, california
01.2023 - 12.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Counted money in drawers at beginning and end of each shift.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and managed relationships with customers to increase customer loyalty.
Education
Certificate of Technical Studies - Dental Assistant
United Education Institute
Van Nuys, CA06-2008
Skills
- Payment processing
- Cash management
- Customer engagement
- Transaction reconciliation
- Financial accuracy
- Customer relationship management
- Wire transfers
- Electronic Payment Processing
- Customer assistance
- Cash register systems
- Excellent communication
- Payment collection
- Process transactions
- Drawer management
- Cash handling
Timeline
Customer Service Cashier
PLS Check Cashing
08.2024 - 03.2025
Customer Service Cashier
united oil
05.2023 - 06.2025
Customer Service Cashier
Walmart
01.2023 - 12.2024
in home care
IHSS In Home Support Services
10.2020 - 07.2025
Certificate of Technical Studies - Dental Assistant
United Education Institute
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