Christine So
Surrey,BC
Summary
Adept at learning new tasks quickly to maximize project contributions. Solid track record of consistently exceeding targets in productivity and work quality. Always exploring ways to go above and beyond expected performance to support team. Highly adaptable and focused with good multitasking, problem-solving and organizational abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Outside Sales Representative
Fastenal
02.2020 - Current
- Working directly with multiple clients, and building relationships with upper management
- Purchasing product, quoting, sourcing and managing inventory
- Developing in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Delegating assignments based on plans, project needs, and knowledge of individual team members.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Participating in sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostering lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Negotiated prices, terms of sales and service agreements.
- Visiting 20 customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Table Games Dealer
Cascades Casino
08.2008 - 03.2020
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Maintained professional and welcoming atmosphere for players with excellent communication skills.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Ensured game integrity through strict adherence to gaming policies and procedures.
Medical Office Assistant
Guildford Town Centre Medical Clinic
06.2008 - 03.2009
- Obtained pre-authorization from insurance companies ahead of medical services.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
Education
Bachelor of Science - Psychology, Major Counselling Minor HR Management
St. Scholastica's College
Manila, Philippines03.2005
Skills
- Client Account Management
- Strategic account development
- Multitasking ability
- Relationship Building
- Documentation And Reporting
- Motivated Team Player
- Customer Relations
- Assignment Delegation
- Inventory Management
- Clerical Support
Languages
English
Full Professional
Timeline
Outside Sales Representative
Fastenal
02.2020 - Current
Table Games Dealer
Cascades Casino
08.2008 - 03.2020
Medical Office Assistant
Guildford Town Centre Medical Clinic
06.2008 - 03.2009
Bachelor of Science - Psychology, Major Counselling Minor HR Management
St. Scholastica's College
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