Chirag Sharma
Operational Supervisor
GTA,ON
Work Preference
Summary
Experienced Project & Operations Coordinator with hands-on experience leading teams, managing schedules, budgets, and workflows. PG Diploma in Project Management + CAPM Candidate. Proven track record in hospitality, retail, and renovation projects, delivering process improvements and operational efficiency. Seeking to contribute project coordination, Agile/Scrum, and process optimization skills to Canadian organizations.
Overview
5
5
years of professional experience
4
4
Certification
Work History
Operational Supervisor
Admiral Inn & Suites
Ontario
08.2024 - Current
- Supervised and coordinated 20-30 staff across Front Desk, Housekeeping, and Maintenance to ensure smooth operations.
- Managed staff schedules, inventory, night audits, and documentation to maintain operational consistency.
- Handled guest complaints and inquiries, ensuring high service standards.
- Optimized workflows and interdepartmental coordination, maintaining team efficiency and compliance.
Store Associate / Assistant Store Supervisor
On The Run
Ontario
08.2022 - 07.2024
- Supported daily operations including inventory tracking, restocking, and process adherence, ensuring smooth store functioning.
- Assisted with staff coordination and workflow management, helping maintain operational continuity.
- Trained new team members on store procedures, safety standards, and operational best practices, improving team readiness.
- Acted as first point of contact for customer inquiries and issue resolution, ensuring positive customer experience.
- Maintained accurate financial transactions and reporting to support compliance and accountability.
Renovation & Operations Project Coordinator
Ashish Villa
Jodhpur
06.2021 - 07.2022
- End-to-end project management including budgeting (₹150K-₹200K), scheduling, procurement, and quality assurance.
- Managed workflows, staff, and vendors, delivering renovation projects on time and within budget.
- Maintained full project documentation, risk management, and stakeholder communication.
- Applied PM methodologies to track deliverables, timelines, and resources, ensuring smooth project completion.
Education
Postgraduate Degree - Project Management
Lambton College
05.2024
Bachelor of Engineering - BE - Automobile/Automotive Mechanics Technology/Technician
Gujrat Technological University
03.2021
Skills
- Project Coordination
- Scheduling & Task Management
- Risk Assessment & Problem Solving
- Budgeting & Resource Allocation
Staff supervision
Scheduling coordination
Quality assurance
Risk management
Project planning
Root-cause analysis
Lean manufacturing principles
Budgeting and cost control strategies
Certification
- Professional Certificate in Project Management
- Professional Diploma of Product Owner
- Professional Certificate in Agile and SCRUM
- Lean Six Sigma White Belt Certification
Languages
English
Bilingual or Proficient (C2)
Personal Information
Title: Project & Operations Coordinator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Accomplishments
- Successfully managed the end-to-end renovation lifecycle for Ashish Villa, including a budget of ₹150K–₹200K, ensuring all deliverables met quality standards within strict timelines.
- Applied Scrum and Agile methodologies learned through professional certifications to streamline workflows and improve team adaptability in fast-paced environments.
- Maintained 100% accuracy in project documentation, risk registers, and stakeholder reporting, facilitating transparent communication and proactive problem-solving.
- Led a diverse cross-functional team of 20–30 staff members, optimizing interdepartmental coordination and increasing operational efficiency.
- Managed complex scheduling and inventory audits, reducing waste and ensuring 24/7 operational readiness in a high-pressure hospitality setting.
- arned professional certifications in Agile, Scrum, and Lean Six Sigma, showing you have the "toolkit" to handle modern project environments.
Affiliations
- Project Management Institute (PMI)
- Six Sigma Association
- Lambton College
Software
Jira & Confluence
Microsoft Project
Trello / Asana
AutoCAD / SolidWorks
Microsoft Excel (Advanced)
Property Management Systems (PMS)
Microsoft Office 365
Google Workspace
Interests
Emerging Automotive Tech
Continuous Professional Development
End-to-end Project Execution
Table Tennis
Timeline
Operational Supervisor
Admiral Inn & Suites
08.2024 - Current
Store Associate / Assistant Store Supervisor
On The Run
08.2022 - 07.2024
Renovation & Operations Project Coordinator
Ashish Villa
06.2021 - 07.2022
Postgraduate Degree - Project Management
Lambton College
Bachelor of Engineering - BE - Automobile/Automotive Mechanics Technology/Technician
Gujrat Technological University