Crystal Snortheim
Edmonton,AB
Summary
Dynamic professional with proven expertise in inventory management and process automation at Alberta Plywood. Achieved significant cost savings through innovative solutions while excelling in technical troubleshooting and team collaboration. Committed to safety compliance and exceptional customer service in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kitchen Helper
St. Joseph College
Edmonton, Alberta
04.2023 - 01.2024
- Assisted cooks in preparing ingredients for meals.
- Swept and mopped floors in the kitchen area.
- Sanitized counters and wiped down surfaces.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
Labourer
Alberta Plywood
Edmonton, Alberta
08.2017 - 01.2023
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Achieved cost-savings by developing functional solutions to problems.
- Implemented automation tools such as robotic process automation to automate manual tasks.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated equipment and machinery according to safety guidelines.
- Operated a variety of machinery and tools safely and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Registry Clerk
In & Out Registry
Edmonton, Alberta
09.2014 - 07.2017
- Assisted customers in completing necessary paperwork for vehicle registrations.
- Reviewed legal documentation for accuracy prior to entering into the database.
- Researched state regulations to ensure compliance with applicable laws.
- Entered detailed information into the database accurately and efficiently.
- Followed up on outstanding payments or requests for additional documentation.
- Compiled statistical reports from registry data as requested.
- Issued certificates of ownership or titles upon completion of registration processes.
- Verified accuracy of data entered into the registry system.
- Generated invoices and collected payments from customers when needed.
- Provided customer service to clients in person and by telephone, answering questions and resolving issues.
- Managed customer accounts by updating contact information, payment history, and other relevant details.
- Performed general administrative duties including photocopying, faxing, scanning, and mailing documents.
- Maintained a filing system for all documents related to the registry process.
- Performed quality control checks on records to ensure accuracy of data entry.
- Reconciled discrepancies between computer records and paper files on a regular basis.
- Retrieved, sorted, copied and filed all documents and paperwork.
- Created or updated records with new files or information.
- Coordinated the secure destruction of obsolete records in accordance with legal and company policies.
- Recorded and processed payments by company and customers.
Education
High School Diploma -
McNally High School
Edmonton06-2015
Skills
- Inventory management
- Equipment operation
- Process automation
- Safety compliance
- Technical troubleshooting
- Team collaboration
- Customer service
- Data entry
- Willingness to learn
- Repetitive work
- Problem solving
- Heavy lifting
Languages
English
Professional
Certification
- A variety of Registry Agent/Clerk certificates
Timeline
Kitchen Helper
St. Joseph College
04.2023 - 01.2024
Labourer
Alberta Plywood
08.2017 - 01.2023
Registry Clerk
In & Out Registry
09.2014 - 07.2017
High School Diploma -
McNally High School
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