Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Wilson

Windsor,Ontario

Overview

11
11
years of professional experience

Work History

Health Care Technician

VON Canada
04.2018 - Current
  • Provided compassionate end of life care to hospice patients in their homes, attending to their physical, emotional, and spiritual needs
  • Assisted with activities of daily living, including bathing, dressing and grooming
  • Coordinated with nurses, social workers and other health care providers to ensure comprehensive patient care
  • Ensure reporting was submitted accurately and within a timely manner
  • Provide great customer experience, by building rapport, active listening and making a connection with the client and their family members.

Housekeeper/ Customer Service

Sunbridge Hotel
04.2017 - 04.2018
  • Completed in room daily assigned duties: restocking hotel rooms, cleaning windows, tracks and bathroom surfaces, polishing all furniture and silverware, removing trash
  • Remove soiled towels, linens and make beds
  • Report any maintenance issues
  • Completed common areas and outdoor areas daily assigned duties: Cleaning and disinfecting common areas such as the front/side/back entrances, front lobby, gym/pool area - including sweeping/mopping, emptying trash, Polishing furniture and accessories, wiping walls, and windows
  • Coordinate hotel wide laundry workflow to fulfill hotel guest laundry requests in under 2 hours
  • Including washing, drying, ironing and folding
  • Developed and implemented a room cleaning schedule with a team of housekeeping attendants to ensure timely service
  • Demonstrated knowledge of safety procedures in use of chemical products, vacuums, and other cleaning equipment's and tools
  • Assisted with set up and take down and Hotel Events.
  • Attended to guest needs and request

Housekeeper

Service Master Cleaner Windsor University
11.2015 - 04.2017
  • Cleaned assigned rooms to include linen and towel changing, trash removal in a timely manner
  • Completed common areas daily assigned duties: Cleaning and disinfecting areas such as the front/side/back entrances, sweeping/mopping and emptying trash and recycling, Polishing furniture and accessories, wiping walls, and windows
  • Completed daily outdoor assigned tasks including sweeping the parking spaces, shoveling pathways, sidewalks and then salting to ensure safety for students and faculty.

Support Worker

Community Living
03.2014 - 11.2015
  • Assisted patients with day to day hygiene, including washing and grooming
  • Helped patients with daily living by assisting at mealtimes or feeding
  • Maintained a clean, orderly and well-stocked environment
  • Comforted patients and provided them with reassurance and encouragement.
  • Assisted with household budgets

Education

Certification in Personal Support Worker -

St. Clair College
Windsor, ON
06.2010

Skills

  • Attentive to People
  • Service Documentation
  • CPR and First Aid Certification
  • Incapacitation Care
  • Team Collaboration
  • Individual and Family Support
  • Case management proficiency
  • Problem Solving
  • Negotiations
  • Reasoning

Languages

English

Timeline

Health Care Technician

VON Canada
04.2018 - Current

Housekeeper/ Customer Service

Sunbridge Hotel
04.2017 - 04.2018

Housekeeper

Service Master Cleaner Windsor University
11.2015 - 04.2017

Support Worker

Community Living
03.2014 - 11.2015

Certification in Personal Support Worker -

St. Clair College

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Crystal Wilson