Crystal Starr
Diamond Springs
Summary
Sales professional with proven success at Edwards A-1 Appliance, specializing in customer relationship management and promotional strategy. Expertise in conflict resolution and building strong customer connections, resulting in consistent sales growth. Focused on enhancing customer experiences and fostering team collaboration.
Overview
8
8
years of professional experience
Work History
Sales Associate
Edwards A-1 Appliance
Placerville
04.2022 - Current
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Conducted inventories on a regular basis to track stock levels.
- Processed credit card transactions quickly and securely.
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
Cafeteria Worker
Gold Oak Elementary
Placerville
08.2018 - 12.2020
- Ensured that all ingredients were fresh before using them for meal preparation.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Recorded daily sales transactions into the point-of-sale system.
- Followed health and safety regulations when preparing meals or handling food products.
- Operated cash registers accurately and efficiently to process payments from customers.
- Trained new staff members on proper food handling techniques and safety protocols.
- Participated in team meetings to discuss performance and areas for improvement.
Deli Clerk
Holiday Market
Placerville
06.2017 - 08.2018
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Prepared all food orders according to customer specifications.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Stocked shelves with fresh items daily.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Education
High School Diploma -
Ponderosa High School
3661 Ponderosa Rd, Shingle Springs CA 9568205-2010
Skills
- Customer relationship management
- Team collaboration
- Networking
- Multi-tasking
- Promotional strategy
- Conflict resolution
- Product expertise
- Workload management
- Team motivation
Timeline
Sales Associate
Edwards A-1 Appliance
04.2022 - Current
Cafeteria Worker
Gold Oak Elementary
08.2018 - 12.2020
Deli Clerk
Holiday Market
06.2017 - 08.2018
High School Diploma -
Ponderosa High School
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