Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager

Crystal Schmidt

Airdrie,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

SR Human Resources Advisor, Team Lead Staffing

Recruitment, Canadian Food Inspection Agency
04.2019 - Current
  • Builds relationships with clients and decision makers in Western Area;
  • Participant and member of Western Executive Committee, bring HR perspective to executive decision making table;
  • Engage in strategic reviews of Western Area HR plans;
  • Support managers with investigations/concerns when complaint is filed or audit initiated;
  • Sit on various working groups related to HR functions in Agency to encourage continuous improvements in roles;
  • Analyze HR data to review trends and find improvements for processes;
  • Contribute to and facilitate national HR initiatives as needed;
  • Establish and nurture relationships with colleagues across Canada to deliver Staffing Program and ensure National consistency on variety of issues;
  • Supervise team (2 Intermediate HR Advisors, 3 HR Staffing Assistants), which includes mentoring, assigning clients/ work, reviewing needs and tasks, dealing with difficult situations/conversations, performance management and performance reviews.
  • Member of National Indigenous Advisory Circle (NIAC) at CFIA;
  • Proven ability to learn quickly and adapt to new situations;
  • Skilled at working independently and collaboratively in team environment;
  • Self-motivated, with strong sense of personal responsibility;
  • Worked effectively in, and enjoy fast-paced environments;
  • Managed time efficiently in order to complete all tasks within deadlines;
  • Demonstrated respect, friendliness and willingness to help wherever needed;
  • Excellent communication skills, both verbal and written;
  • Organized and detail-oriented with strong work ethic;
  • Proved successful working within tight deadlines and fast-paced environment;
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Human Resources Advisor

Staffing & Recruitment, Canadian Food Inspection Agency
06.2016 - 04.2019
  • Advise on full cycle internal and external selection processes which includes all aspects of staffing process, from identification of need, to creating advertisement, to assessing candidates, to hiring most appropriate candidate;
  • Ability to manage multiple staffing processes with various unique needs within each one;
  • Engage with clients and SR Management in Western Canada and at times, across country, around their staffing and recruitment needs;
  • Support managers with investigations/concerns when complaint is filed or audit initiated;
  • Assisted with writing job postings and job descriptions for boards;
  • Reviewed human resources paperwork for accuracy and completeness;
  • Collaborated with managers to identify and address employee relations issues;
  • Created and delivered HR training sessions to staff, managers and executives;

Strategic Human Resources Advisor

Canadian Food Inspection Agency
04.2014 - 06.2016
  • Involvement in wide range of HR issues bringing sound strategic thinking capabilities to troubleshoot issues;
  • Involved in position classification scenarios, staffing cycles, peripheral labour relations items, workforce planning, pay solutions, disability management, HR Reporting;
  • Participated in various HR project work which broadened knowledge base of CFIA and its mandates;
  • Examples include; created Western Area Occupational Health and Safety `Terms of Reference`; developed guidance document around Student Pay Scales; developed BSE Knowledge succession plan; created Expression of Interest (EOI) policy and guidelines;
  • Managed CFIA Priority Employee files which involved monitoring leave, working with manager and their returning employees on limitations/accommodations or extenuating issues;
  • Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates;
  • Contributed to team objectives in fast-paced environment;

Staffing Human Resources Advisor

Canadian Food Inspection Agency
Calgary, Alberta
06.2013 - 04.2014
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

On Leave (Raising 3 Daughters)

Home
06.2008 - 06.2013

HR Advisor, Resourcing

Canada Revenue Agency
Calgary, Alberta
10.2005 - 06.2008
  • Identified development opportunities and succession gaps.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Evaluated current processes to develop improvement plans.
  • Produced detailed and relevant reports for use in making business decisions.
  • Created and delivered HR training sessions to staff, managers and executives.

A/ Human Resources Advisor, Labour Relations

Canada Revenue Agency
Calgary, Alberta
10.2002 - 10.2005
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Created drafts of 1st level grievance replies for Management
  • Maintained and cultivated relationship between Management and Union
  • Advised on employee relations issues as they arose

HR Assistant, Labour Relations

Canada Revenue Agency
Calgary, Alberta
10.2001 - 09.2002
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Took minutes for Union/Management meetings
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • ATIP coordinator

HR Assistant, Labour Relations

Canada Revenue Agency
Winniepeg, Manitoba
09.2000 - 10.2001
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Maintained office supplies, distributed mail and processed invoices for payment.

Education

Bachelor of Management - General Mgt, HR

University of Lethbridge
Lethbridge, AB
2000

Skills

  • Human Resources Policies Knowledge
  • Human Resources Team Leadership
  • Analytical/Problem Solver
  • Hard-worker
  • Self-Starter
  • Decisive
  • Leader
  • Authentic
  • Proactive
  • Excellent Judgement
  • Personable
  • Organized
  • Collaborative

Additional Information

Further Education/Training
  • Previous Associate Member of CHRP, AB Chapter
  • Supervisor Development Program - Canada School of Public Service (CSPS)
  • Understanding Unconscious Bias - CSPS
  • Inclusive Hiring Practices for a Diverse Workforce - CSPS
  • Strategic Human Resources Practitioner Course - CSPS
  • Access to Information and Privacy – CSPS
  • Creating a Respectful Workplace: How to Recognize and Resolve Harassment - CFIA Learning Division - Online
  • Fundamentals of Information Management -CSPS
  • Staff Relations Training for Professionals - CSPS
  • Train the Trainer, Designing and Facilitating Training - Mount Royal College

Timeline

SR Human Resources Advisor, Team Lead Staffing

Recruitment, Canadian Food Inspection Agency
04.2019 - Current

Human Resources Advisor

Staffing & Recruitment, Canadian Food Inspection Agency
06.2016 - 04.2019

Strategic Human Resources Advisor

Canadian Food Inspection Agency
04.2014 - 06.2016

Staffing Human Resources Advisor

Canadian Food Inspection Agency
06.2013 - 04.2014

On Leave (Raising 3 Daughters)

Home
06.2008 - 06.2013

HR Advisor, Resourcing

Canada Revenue Agency
10.2005 - 06.2008

A/ Human Resources Advisor, Labour Relations

Canada Revenue Agency
10.2002 - 10.2005

HR Assistant, Labour Relations

Canada Revenue Agency
10.2001 - 09.2002

HR Assistant, Labour Relations

Canada Revenue Agency
09.2000 - 10.2001

Bachelor of Management - General Mgt, HR

University of Lethbridge
Crystal Schmidt