Crystal Saucedo
Napa
Summary
Expertise in client engagement and communication complemented by strong organizational skills. Skilled in both collaborative and independent work within diverse, community-focused environments.
Overview
5
5
years of professional experience
Work History
Volunteer/Adult Day Health
Collabria Care
Napa, CA
03.2026 - Current
- Participated in daily interdisciplinary morning meetings to receive updates on participants’ health status, behavioral changes, and care plans to ensure coordinated and informed support.
- Assisted participants with daily activities while promoting dignity, independence, and social engagement.
Barista
Nicks Roasting Company
Napa, CA
07.2025 - Current
- Applied active listening and empathy when interacting with customers, supporting individuals experiencing difficult circumstances with professionalism and compassion when figuring out what they would like to order
- Collaborated with team members to ensure smooth daily operations, reflecting strong teamwork and community-centered practice principles.
- Maintained a clean, safe, and structured environment, promoting physical and emotional safety consistent with client-centered practice values.
Hospitality Support Staff
St. Supery Estate Vineyards and Winery
Rutherford, CA
09.2022 - 08.2023
- Engaged respectfully with diverse guests, strengthening interpersonal communication and cultural sensitivity skills.
- Collaborated with team members during events and team meetings to clarify goals, improve service delivery, and foster a cooperative work environment.
- Assisted in resolving guest concerns calmly and professionally, reinforcing conflict-resolution and problem-solving abilities.
- Coordinated event setup and breakdown to create welcoming, organized environments that promoted positive and inclusive guest experiences.
Retail Sales Associate
Kara's Cupcakes
Napa, CA
07.2021 - 02.2022
- Created a welcoming and inclusive environment by greeting customers warmly and responding to questions with patience and professionalism.
- Practiced active listening to understand customer preferences and needs, enhancing positive interactions and strengthening interpersonal communication skills.
- Adapted to high-traffic periods while remaining calm and solution-focused, strengthening resilience and time management skills.
Juicer/Cashier Team Lead
Nekter Juice Bar Inc.
Napa, CA
01.2021 - 05.2021
- Created a welcoming and inclusive environment by greeting guests warmly and fostering positive, respectful interactions.
- Supervised shift operations, modeling professionalism, accountability, and teamwork to ensure smooth daily functioning.
- Managed nightly cash deposits and balanced registers accurately, demonstrating integrity, trustworthiness, and strong financial responsibility
Education
Associate of Arts - Social Work
California State University
Sacramento, CA05-2027
Associate of Arts - Sociology
Napa Valley College
Napa, CA05-2023
Timeline
Volunteer/Adult Day Health
Collabria Care
03.2026 - Current
Barista
Nicks Roasting Company
07.2025 - Current
Hospitality Support Staff
St. Supery Estate Vineyards and Winery
09.2022 - 08.2023
Retail Sales Associate
Kara's Cupcakes
07.2021 - 02.2022
Juicer/Cashier Team Lead
Nekter Juice Bar Inc.
01.2021 - 05.2021
Associate of Arts - Social Work
California State University
Associate of Arts - Sociology
Napa Valley College