Crystal Ryerse
St. Catharines,Canada
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual.
Overview
22
22
years of professional experience
Work History
Sales Associate (Seasonal)
Tommy Hilfiger
NOTL, Canada
01.2022 - 04.2022
- Assisted customers in selecting clothing and accessories for personal style.
- Maintained store presentation by organizing merchandise displays and racks.
- Collaborated with team members to achieve daily sales goals.
- Monitored inventory levels and restocked items as needed throughout the day.
Customer Service Representative
Winners
Toronto, Canada
10.2021 - 01.2022
- Assisted customers with inquiries and product information.
- Processed orders and managed returns with accuracy.
- Collaborated with team members to improve service delivery standards.
- Enhanced customer satisfaction through active listening and problem-solving skills.
- Answered customer inquiries and provided accurate information regarding products and services.
Customer Service
Little Ceaser's
St. Catharines, Canada
01.2016 - 01.2022
- Managed customer service issues in a professional manner.
- Managed daily operations, ensuring compliance with company policies and standards.
- Coordinated staff schedules to optimize workflow and resource allocation.
- Trained and mentored new team members on processes and best practices.
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
- Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
Customer Service
Golden Donuts
Niagara Falls, Canada
01.2016 - 01.2022
Customer Service
Country Style Donuts
Niagara Falls, Canada
01.2000 - 01.2004
- Implemented processes for tracking customer service satisfaction levels.
- Provided customer service support to ensure satisfaction.
- Compiled and maintained records of customer service requests.
- Provided friendly customer service at all times
Education
Personal Support Worker -
Trillium College
High School Diploma -
Port Dover Composite Secondary School
Port Dover, OntarioSkills
- Customer Service
- Inventory management
- Order processing
- Problem solving
- Attention to detail
- Friendly and outgoing
- Energetic self-starter
References
Available upon request
Relevant Skills Experience
Welcomed customers upon arrival and creating a welcoming and friendly environment, Making recommendations and answering questions, Scanned multiple items at cash register quickly and efficiently, Handled cash, credit and debit transactions, Responsible for inventory control including shipping and receiving, Responsible for key holder duties, Processed customer orders ensuring accuracy of items, Utilized POS system using various forms of payment including providing correct change, Train and onboard new employees., Answer questions from staff and provide guidance and feedback., Anticipate escalation and take charge when needed., Devise ways to optimize procedures and keep staff motivated.
Timeline
Sales Associate (Seasonal)
Tommy Hilfiger
01.2022 - 04.2022
Customer Service Representative
Winners
10.2021 - 01.2022
Customer Service
Little Ceaser's
01.2016 - 01.2022
Customer Service
Golden Donuts
01.2016 - 01.2022
Customer Service
Country Style Donuts
01.2000 - 01.2004
Personal Support Worker -
Trillium College
High School Diploma -
Port Dover Composite Secondary School