Open To Work
Crystal Ryall
Edmonton,Canada
Summary
Dynamic General Manager with a proven track record at The Grindstone Comedy Theater and Bistro, enhancing guest experiences and optimizing bar operations. Skilled in team leadership and contract negotiations, I successfully implemented training programs that reduced turnover and increased revenue, while fostering community engagement through strategic partnerships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
The Grindstone Comedy Theater and Bistro
Edmonton, Canada
03.2021 - Current
- Managed daily financials, budgeting, and inventory to enhance profitability
- Optimized bar operations, resulting in higher per-guest revenue and reduced waste
- Coordinated large-scale events, optimizing logistics, staffing, and audience flow for successful execution
- Led a cross-functional team of bartenders, servers, box office staff, and tech crew to deliver seamless guest experiences
- Implemented staff training programs that improved service quality and reduced turnover
- Negotiated with performers, vendors, and partners to secure high-value events and favorable contracts
- Developed community engagement through partnerships, themed nights, and local promotions to increase attendance
- Maintained compliance with liquor regulations, safety standards, and venue policies
Front of House Manager/Bartender/Server
Boston Pizza
Edmonton, Canada
02.2018 - 08.2021
- Coordinated staff activities to maintain efficiency and foster a positive work environment
- Developed and delivered training for new staff on company policies and procedures
- Balanced nightly sales and employee cash out reports
- Built strong relationships with customers and staff to enhance overall service experience
- Emptied and balanced V.L.T. machines and A.T.M. at the end of each shift to ensure proper cash flow and functionality.
Bartender/Server
Mainstream Bar & Grill
Gibbons, Canada
08.2017 - 04.2019
- Served food and drinks efficiently in fast-paced, high-turnover environment, ensuring customer satisfaction.
- Answered phones, placed takeout orders, and took reservations to facilitate smooth operations.
- Washed dishes and maintained cleanliness in food preparation area to uphold hygiene standards.
Bar Manager/Bartender/Server
Original Joe's Restaurant & Bar
Stony Plain, Canada
03.2011 - 01.2016
- Crafted cocktails under tight time restraints, fostering a fun and upbeat atmosphere for bar patrons
- Ordered liquor and front of house necessities, verifying inventory against purchase orders for accuracy
- Conducted weekly inventory assessments, ensuring accurate stock levels for seamless operations
Warranty Administrator
B&B Electronics
Edmonton, Canada
04.2008 - 10.2009
- Processed warranty replacement product orders to ensure timely fulfillment
- Executed work and purchase orders to support operational needs
- Streamlined office filing system for improved accessibility and efficiency
- Shipped and received products, warehouse work
- Managed reception desk during staff absences to ensure continuous customer service.
Education
Secondary School -
Skills
- Effective leader
- Budget management
- Event coordination
- Inventory control
- Sales optimization
- Staff training
- Customer relationship management
- Community engagement
- Schedule management
- Multi-unit operation management
- Team leadership
- Staff motivation
- Sales team development
- Staff supervision
- Supply ordering
- POS system operation
- Menu development
- Liquor restocking
- Employee scheduling
- Complaint handling
- Bartending expertise
- Bar equipment maintenance
Certification
- ProTect Security Staff Training
- ProServe
- Reel Facts
Languages
English, Advanced
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
General Manager
The Grindstone Comedy Theater and Bistro
03.2021 - Current
Front of House Manager/Bartender/Server
Boston Pizza
02.2018 - 08.2021
Bartender/Server
Mainstream Bar & Grill
08.2017 - 04.2019
Bar Manager/Bartender/Server
Original Joe's Restaurant & Bar
03.2011 - 01.2016
Warranty Administrator
B&B Electronics
04.2008 - 10.2009