Crystal Rodriguez
Perris
Summary
Dedicated professional with experience in instructional support and customer service. Known for strong multitasking abilities and effective classroom management. Delivering individualized classroom support, and fostering a positive learning environment. Committed to student safety and engagement through creative lesson planning and effective communication.
Overview
21
21
years of professional experience
Work History
TK Instructional Aide
Menifee Union School District
Menifee
08.2022 - Current
- Assisted teachers in implementing lesson plans and classroom activities.
- Supervised student behavior during class and recess to ensure safety.
- Organized instructional materials and resources for classroom use.
- Maintained classroom cleanliness and organization to facilitate learning activities.
- Provided classroom support throughout planned instruction and individual lessons.
- Delivered instruction individually or in small groups with support from instructor.
Youth Development Professional
Boys & Girls Club of Menifee
Menifee
10.2022 - 03.2024
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Provided homework help and tutoring in specific subjects.
- Oversaw safety and security of each youth under supervision.
- Designed engaging lesson plans to inspire creativity in students.
- Implemented classroom management strategies to create a positive learning environment.
- Created engaging activities for students to explore their creativity through art projects.
Account Service Representative
The Babb Group Inc.
Newport Beach
07.2019 - 03.2022
- Managed client inquiries and provided timely support to enhance satisfaction.
- Educated clients on service offerings and best practices for account management.
- Maintained accurate records of client interactions for reference and reporting.
- Maintained positive account relationships through regular contact and knowledgeable service for every need.
- Entered and processed customers' orders with high accuracy and followed up on open tickets to coordinate deliveries and resolve issues.
- Responded promptly to customer inquiries via phone, email, and online chat support systems.
Lead Server
Sizzler Restaurant
Murrieta
01.2007 - 05.2020
- Managed restaurant operations during peak hours for optimal efficiency.
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
- Worked with management to coordinate special functions and events.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
Lead Cashier
Albertsons Market
La Puente
10.2004 - 01.2007
- Trained new cashiers on register operations and customer service standards.
- Managed cash handling procedures to maintain accuracy and security.
- Assisted customers with returns, exchanges, and inquiries professionally.
- Collaborated with store management to resolve customer complaints effectively.
- Implemented efficient checkout processes to reduce wait times for customers.
- Responsible for opening and closing registers accurately according to established procedures.
Education
High School Diploma -
Perris High School
Perris, CA06-2003
Some College (No Degree) -
Riverside City College
Riverside, CASkills
- Instructional support
- Time management
- Classroom support
- Bilingual in Spanish
- Customer service experience
- Multitasking capabilities
- Able to complete tasks in group settings as well as independently
- Responsible
- Safety awareness
- Community engagement
- Patient
- Honest problem-solving skills
- Attention to detail
- Professional phone etiquette
Accomplishments
Team Work Award recipient for Menifee Union District. Evening of Excellence
Languages
Spanish
Native/ Bilingual
Timeline
Youth Development Professional
Boys & Girls Club of Menifee
10.2022 - 03.2024
TK Instructional Aide
Menifee Union School District
08.2022 - Current
Account Service Representative
The Babb Group Inc.
07.2019 - 03.2022
Lead Server
Sizzler Restaurant
01.2007 - 05.2020
Lead Cashier
Albertsons Market
10.2004 - 01.2007
High School Diploma -
Perris High School
Some College (No Degree) -
Riverside City College
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