Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Rangel

Lake Elsinore

Summary

I have developed strong adaptability and customer service skills in a fast-paced retail environment, where my focus was on providing excellent customer experiences. I effectively used my communication and problem-solving abilities to resolve customer issues and improve satisfaction. I am also a compassionate and dependable college student pursuing higher education with experience supporting and mentoring children through tutoring and family caregiving responsibilities. Strong communication, patience, and teamwork skills with a passion for helping students learn and grow. Bilingual in English and Spanish with customer service experience and a CPR certification I earned in my high school health class.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Childrens Place Inc.
Lake Elsinore, CA
09.2024 - Current
  • Assisted customers in a fast-paced retail environment
  • Maintained organized and clean sales floor areas
  • Demonstrated strong communication and teamwork skills
  • Supported daily store operations and inventory tasks
  • Maintained merchandise displays, ensuring appealing presentation and organization.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.
  • Collaborated with team members to achieve sales goals and enhance store performance.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Contributed to loss prevention efforts
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Managed cash register

Education

Bachelor of Arts - Criminal Justice

California State University, Fullerton
Fullerton, CA
06-2029

High School Diploma -

Lakeside High School
Lake Elsinore, CA
06-2024

Skills

  • Customer service
  • Time management
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Cash register operation
  • Store maintenance
  • Stocking and receiving
  • Conflict resolution
  • Tutoring Experience
  • Provided one-on-one academic support to students
  • Assisted with assignments, organization, and study skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Childrens Place Inc.
09.2024 - Current

Bachelor of Arts - Criminal Justice

California State University, Fullerton

High School Diploma -

Lakeside High School
Crystal Rangel