Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Ramos

California City,CA

Summary

Dynamic and dedicated professional with a strong background in customer service at Dollar Tree. Recognized for exceptional accuracy in cash handling and a commitment to meeting customer needs. Possesses solid organizational skills and a reliable work ethic, complemented by CPR certification and a passion for assisting others.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and human interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Cashier

Dollar Tree
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Volunteer

DEL RIO CHARTER SCHOOL
08.2018 - 08.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Contributed to a clean and organized learning environment through regular maintenance of classrooms and shared spaces.
  • Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
  • Assisted in the organization of school events, contributing to memorable experiences for students and families.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

Education

High School Diploma -

CALIFORNIA CITY HIGH SCHOOL
California City, CA
06-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • CPR certified
  • Homework help
  • Arts and crafts support
  • Reliability
  • Organizational and planning skills
  • Organizational skills
  • Adaptability and flexibility

Timeline

Cashier

Dollar Tree
01.2025 - Current

Volunteer

DEL RIO CHARTER SCHOOL
08.2018 - 08.2020

High School Diploma -

CALIFORNIA CITY HIGH SCHOOL

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Crystal Ramos