Crystal Suarez
Chula Vista
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Server
Lola happy bistro
National City
09.2023 - 12.2023
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared drinks according to standard recipes.
Front Desk Agent
Hotel Nikko Guam
Guam
05.2022 - 02.2023
- Inputted guest information into computer system accurately and securely.
- Managed cash drawer responsibly throughout shift.
- Verified accuracy of room rates and other charges during check-in process.
- Provided information about hotel amenities, services, and local attractions.
- Answered phones, responded to inquiries, and took messages.
- Provided excellent customer service while upholding company policies.
Sales Associate
Tommy Hilfiger
Guam
06.2017 - 08.2020
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
Front Desk Receptionist
Hotel Nikko Guam
Guam
Education
Medical Assistant Diploma - Medical Assistant
UEI College
Chula Vista, CA12-2024
High School Diploma -
Pennfoster
Guam, Guam06-2018
Associate of Science - Paralegal Studies
Pennfoster
Chula Vista, CASkills
- Patient care
- Medical terminology
- Electronic health records
- Customer service
Certification
- Cpr certified
Timeline
Server
Lola happy bistro
09.2023 - 12.2023
Front Desk Agent
Hotel Nikko Guam
05.2022 - 02.2023
Sales Associate
Tommy Hilfiger
06.2017 - 08.2020
Front Desk Receptionist
Hotel Nikko Guam
Medical Assistant Diploma - Medical Assistant
UEI College
High School Diploma -
Pennfoster
Associate of Science - Paralegal Studies
Pennfoster