Crystal Purdie
Barrie,ON
Summary
Experienced Lead PSW with a focus on behavior management and team collaboration. Skilled in training staff and facilitating recreational activities, ensuring quality care and emotional support for residents. Strong ability to adapt quickly to diverse client needs. Skilled in building relationships and ensuring timely interventions, contributing to enhanced resident well-being. Proven ability to collaborate with multidisciplinary teams, train staff, and support residents through effective communication and individualized care plans.
Overview
1
1
Certificate
21
21
years of professional experience
Work History
Lead PSW For Behaviour Management Team
Good Samaritan Seniors Complex
Alliston, ON
03.2023 - Current
- Complete assessments for residents exhibiting behaviors. Report and collaborate with healthcare professionals and families to put a plan in place.
- Monitored resident health metrics, documenting changes to ensure timely interventions.
- Trained new staff on best practices for resident care and safety protocols.
- Facilitated recreational activities to enhance social engagement among residents.
- Collaborated with multidisciplinary teams to enhance overall quality of care provided.
- Built strong relationships with clients to deliver emotional support and companionship.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Lead Training sessions with PSWs when a plan was put into place on how to execute properly.
Personal Support Worker
Good Samaritan Seniors Complex
Alliston, ON
10.2005 - Current
- Assisted residents with daily living activities, fostering independence and dignity.
- Collaborated with healthcare professionals to coordinate personalized care plans for residents.
- Monitored and documented resident health changes, ensuring timely interventions and updates.
- Trained new staff on best practices for resident care and facility protocols, enhancing team efficiency.
- Completed detailed documentation of daily client interactions, maintaining accurate records of care provided.
- Utilized effective time management skills to balance multiple responsibilities while maintaining exceptional levels of care.
- Handled sensitive situations with professionalism, empathy, and discretion.
- Participated in interdisciplinary team meetings to discuss client progress, concerns, and potential interventions.
Education
Personal Support Worker - Health Care
Georgian College
Barrie09-2022
High School Diploma -
Banting Memorial Secondary School
Alliston, ON06-1999
Skills
- Behavior management
- Compassionate caregiving
- Behavior redirection
- Observational skills
- Adaptable under pressure
- Dementia care
- Verbal and written communication skills
- Problem-solving
- Dependable and responsible
- Team collaboration
Certification
- National Certificate in Palliative Care
- Crisis Intervention and Verbal De-Escalation
- CPR Certified
Timeline
Lead PSW For Behaviour Management Team
Good Samaritan Seniors Complex
03.2023 - Current
Personal Support Worker
Good Samaritan Seniors Complex
10.2005 - Current
Personal Support Worker - Health Care
Georgian College
High School Diploma -
Banting Memorial Secondary School