Summary
Overview
Work History
Education
Skills
CUST
Timeline
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Crystal Patrick

Woodland

Summary

Friendly and reliable employee with a strong desire to contribute to team success through hard work, attention to detail, and excellent organizational skills. Seeking an entry-level position to further develop abilities and make a positive impact within the company. Motivated to continuously learn, grow, and excel in all aspects of role.

Overview

20
20
years of professional experience

Work History

Guest Service Agent

Cache Creek Casino Resort
12.2019 - 12.2024
  • Greeted guest and visitors upon arrival
  • Customer service
  • Offered assistance and answered any question about hotel and casino
  • Assisted guest with check-ins/ check-outs, account inquiries and any additional services needed
  • Assisted in booking reservations for guest over phone
  • Answered telephone calls with efficiency and professionalism
  • Collected room deposits, fees and payments
  • Communicated problems regarding guest rooms to housekeeping.

Receiving Supervisor/ Key holder

Burlington Coat Factory
02.2009 - 04.2019
  • Used POS system to process sales, returns and gift card activation
  • Unloaded trucks and processed to push merchandise to floor
  • Greeted customers and helped with product questions, selections and purchases
  • Supervised receiving team of 8+ people
  • Opened and closed store independently
  • Balanced registers and safe and prepared nightly bank drop.
  • Customer service
  • Maintained clean sales floor

Merchandise Specialist

Mervyn's
09.2004 - 12.2008
  • Updated pricing and signage to complete product displays
  • Customer service
  • Used POS system to process sales, returns and gift card activations
  • Helped maintain and clean a presentable sales floor

Education

High school diploma - undefined

Woodland High School
Woodland, CA
06.2004

Skills

  • Customer service
  • Retail Sales
  • POS
  • Supervising Experience
  • Guest Services
  • Communication Skills
  • Front Desk
  • Cash Handling
  • Merchandising
  • Guest communication

CUST

Authorized to work in the US for any employer

Timeline

Guest Service Agent

Cache Creek Casino Resort
12.2019 - 12.2024

Receiving Supervisor/ Key holder

Burlington Coat Factory
02.2009 - 04.2019

Merchandise Specialist

Mervyn's
09.2004 - 12.2008

High school diploma - undefined

Woodland High School

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Crystal Patrick