Crystal Ortuno
Ontario
Summary
Friendly and engaging associate with history of delivering excellent customer service in busy retail settings. Able to multitask during peak store hours while also meeting customers needs. Strong communicator and team player, eager to learn new processes to support overall team.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate/Cashier
Gap Factory
Ontario
04.2022 - 03.2025
- Assisted customers with a positive attitude
- Helped out in any area of the store when in need
- Offered suggestions when appropriate to help customers find what they wanted quickly.
- Promoted loyalty programs to increase customer retention.
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Greeted customers and provided excellent customer service.
Packing Associate
Amazon
Ontario
11.2024 - 03.2025
- Worked at a fast pace to meet time requirements.
- Worked with computers and machinery to seal and label boxes for distribution.
- Customized packing procedures to meet special customer requests or needs.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Education
High School Diploma -
Chaffey High School
Ontario, CA05-2023
Skills
- Bilingual (fluent in English and Spanish)
- Customer service
- Inventory management
- Cash handling
- Time management
- Working good at under pressure
- Dealing with customers and their needs with a positive attitude
- Cleaning and sanitizing
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Packing Associate
Amazon
11.2024 - 03.2025
Retail Sales Associate/Cashier
Gap Factory
04.2022 - 03.2025
High School Diploma -
Chaffey High School