Crystal Mendoza
Ontario
Summary
Dedicated and detail-oriented professional with a Bachelor's degree in Geography from UCSB and nearly two years of experience at The Club & Guest House. Demonstrated ability to consistently provide exceptional customer service, effectively support event operations, and efficiently oversee dining room services. Skilled in team collaboration, coordinating events, and upholding high standards of service in a high-quality, guest-focused environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server & Event Staff
The Club & Guest House, UCSB
10.2022 - 08.2024
- Delivered exceptional customer service and maintained guest satisfaction during dining room operations.
- Collaborated on event setups by organizing dining spaces, decorations, and fulfilling specific event needs
- Collaborated with team members to ensure seamless execution of events, including food service, safety compliance, and guest satisfaction.
- Ensured a clean and organized dining area, promoting a positive customer experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders and manage bills.
- Performed opening and closing duties, ensuring the dining area was prepared for smooth service transitions.
Education
Bachelor of Arts in Geography - Emphasis in Geographic Information Systems
University of California, Santa Barbara
06.2024
Skills
- Dining Room Operations
- Event Planning & Coordination
- Teamwork and Collaboration
- Customer Service Excellence
- Adaptability
- Food Safety & Sanitation Regulations
- Point of sale operations
- Relationship Building
Certification
- ServSafe Food Handler Certification
- RBS Certification
- T.A Barron Certificate in Environmental Leadership
Additional Information
Familiarity with UCSB's Housing, Dining & Auxiliary Enterprises operations.
Availability for flexible scheduling, including evenings, weekends, and holidays.
Timeline
Server & Event Staff
The Club & Guest House, UCSB
10.2022 - 08.2024
Bachelor of Arts in Geography - Emphasis in Geographic Information Systems
University of California, Santa Barbara
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