Summary
Overview
Work History
Education
Skills
Timeline
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Crystal McQuarrie

Waterloo,ON

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

11
11
years of professional experience

Work History

Cash and Store Keyholder

Giant Tiger
05.2015 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Cashier/Customer Service Representative

Target
02.2013 - 05.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.

Education

High School Diploma -

Our Lady Of Lourdes
Guelph, ON
05.2008

Skills

  • Cash Handling Accuracy
  • Outgoing Personality
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service

Timeline

Cash and Store Keyholder

Giant Tiger
05.2015 - Current

Cashier/Customer Service Representative

Target
02.2013 - 05.2015

High School Diploma -

Our Lady Of Lourdes

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Crystal McQuarrie