Crystal McPherson
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Youth Mentor
Ma Mawi Wi Chi Itata Centre
Winnipeg, MB
05.2022 - 09.2023
- Provide support and supervision to youth
- Arrange and book required appropriate appointments
- Communicate and report with social workers
- File keeping
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Kept case files updated, accurate and aligned with requirements.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
Residential Support Worker
Blue Thunderbird family care Inc
Winnipeg, MB
01.2018 - 08.2020
- Provide continuous supervision to youth
- Promote healthy relationships
- Ensure safety of youth in day to day activities
- Engage/build in trusting relationships with youth
- Experience with written accurate documentation and case planning
- Scheduled and accompanied clients to medical appointments.
- Monitored and assisted residents through individual service plans.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Case Manager
Ma Mawi Wi Chi Itata Centre
Winnipeg, MB
10.2018 - 12.2019
- Knowledge in Indigenous teachings & practices
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided leadership, guidance and support to staff members.
Summer Student Intern
Peguis Development Corporation
Peguis, MB
03.2015 - 12.2015
- Developed unique and thoughtful activities to engage diverse participants in group situations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed quality checks on products and materials to identify any defects.
- Followed written instructions to construct various types of equipment.
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
Education
High School Diploma - University Entrance
Peguis Central School
Peguis, MB06.2013
Family Support Worker Dual FASD Diploma -
Red River College
Winnipeg, MB12.2018
No Degree - Pre-dental Hygiene Professional
University of Winnipeg
Winnipeg, None06-2026
Skills
- Critical Thinking
- Team Cooperation
- Verbal and Written Communication
- Phone and Email Etiquette
- Understanding of Confidentiality Laws
- Administrative Support
- Office Opening and Closing
- Data Entry
- Excellent Multitasking Capability
- Records Management
- Social Work
- Verbal and Written Communication
Accomplishments
- CPR First Aid Training
- Mental Health First Aid
- WHMIS
Timeline
Youth Mentor
Ma Mawi Wi Chi Itata Centre
05.2022 - 09.2023
Case Manager
Ma Mawi Wi Chi Itata Centre
10.2018 - 12.2019
Residential Support Worker
Blue Thunderbird family care Inc
01.2018 - 08.2020
Summer Student Intern
Peguis Development Corporation
03.2015 - 12.2015
High School Diploma - University Entrance
Peguis Central School
Family Support Worker Dual FASD Diploma -
Red River College
No Degree - Pre-dental Hygiene Professional
University of Winnipeg