Crystal McPherson
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Youth Mentor
Ma Mawi Wi Chi Itata Centre
05.2022 - 09.2023
- Provide support and supervision to youth
- Arrange and book required appropriate appointments
- Communicate and report with social workers
- File keeping
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Kept case files updated, accurate and aligned with requirements.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
Residential Support Worker
Blue Thunderbird family care Inc
01.2018 - 08.2020
- Provide continuous supervision to youth
- Promote healthy relationships
- Ensure safety of youth in day to day activities
- Engage/build in trusting relationships with youth
- Experience with written accurate documentation and case planning
- Scheduled and accompanied clients to medical appointments.
- Monitored and assisted residents through individual service plans.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Case Manager
Ma Mawi Wi Chi Itata Centre
10.2018 - 12.2019
- Knowledge in Indigenous teachings & practices
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided leadership, guidance and support to staff members.
Summer Student Intern
Peguis Development Corporation
03.2015 - 12.2015
- Developed unique and thoughtful activities to engage diverse participants in group situations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed quality checks on products and materials to identify any defects.
- Followed written instructions to construct various types of equipment.
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
Education
High School Diploma - University Entrance
Peguis Central School
Peguis, MB06.2013
Family Support Worker Dual FASD Diploma -
Red River College
Winnipeg, MB12.2018
No Degree - Pre-dental Hygiene Professional
University of Winnipeg
Winnipeg, None06-2026
Skills
- Critical Thinking
- Team Cooperation
- Verbal and Written Communication
- Phone and Email Etiquette
- Understanding of Confidentiality Laws
- Administrative Support
- Office Opening and Closing
- Data Entry
- Excellent Multitasking Capability
- Records Management
- Social Work
- Verbal and Written Communication
Accomplishments
- CPR First Aid Training
- Mental Health First Aid
- WHMIS
Timeline
Youth Mentor
Ma Mawi Wi Chi Itata Centre
05.2022 - 09.2023
Case Manager
Ma Mawi Wi Chi Itata Centre
10.2018 - 12.2019
Residential Support Worker
Blue Thunderbird family care Inc
01.2018 - 08.2020
Summer Student Intern
Peguis Development Corporation
03.2015 - 12.2015
High School Diploma - University Entrance
Peguis Central School
Family Support Worker Dual FASD Diploma -
Red River College
No Degree - Pre-dental Hygiene Professional
University of Winnipeg
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