Crystal McCombe Green
Hamilton,ON
Overview
17
17
years of professional experience
Work History
Manager
Wimpy's Diner
St. Catharines, ON
12.2011 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budget implementations, employee reviews, training, schedules
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Reviewed each server end of day cash out and made bank deposits as needed.
- Oversaw payroll processing, ensuring accurate and timely payments for all staff members.
- Managed a high volume of invoices, prioritizing payment schedules to maintain strong vendor relations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Harvey's Restaurant
Hamilton, ON
06.2007 - 12.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Sir John A. Macdonald Secondary School
Hamilton, ONSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Fast learner
- Ability to work both independently and as a team
references
References available upon request.
Timeline
Manager
Wimpy's Diner
12.2011 - Current
Cashier
Harvey's Restaurant
06.2007 - 12.2011
High School Diploma -
Sir John A. Macdonald Secondary School