Summary
Overview
Work History
Skills
Certification
Awards
Timeline
Generic

Crystal McClintock

Brantford,Canada

Summary

Talented professional with experience in retail operations, customer service, and financial management. Proven track record of success in overseeing daily operations, training staff, and maintaining high service standards. Highly organized, detail-oriented, and adept at streamlining processes to maximize efficiency and profitability. Skilled in developing and motivating teams to meet and exceed business goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Head Cashier Supervisor, Keyholder

Rona+ Brantford
Brantford, ON
10.2023 - Current

Head Cashier, Keyholder, Supervisor

Giant Tiger
Brantford, Canada
11.2020 - 10.2023

Esthetician And Beauty Advisor

Merle Norman Cosmetics Studios
Brantford, Canada
06.2000 - 10.2019

Skills

  • Managing self checkouts for loss prevention and overseeing staff at registers ( providing overrides/cash transfers/voids )
  • Oversaw a front end cashier staff of approximately fifteen employees, training new hires on POS system
  • Merchandising, stocking and designing displays according to store standards - following planograms
  • Capable of using an RF/Zebra device to create price labels, update inventory and ensure proper signage is distributed for weekly upcoming events/weekly flyers
  • Insuring proper sanitation procedures are followed
  • Fulfilling Ecomm orders for customers to pick up, providing returns, directed and transferred incoming calls at customer service deck
  • Responsible for store closure and ensuring staff complete necessary tasks for following day/closing registers and depositing daily totals in cash office
  • Responsible for store opening and balancing registers/logging totals from previous day Ensuring money is deposited into registers, tills/self checkouts are operational and store is ready to receive customers

Certification

  • St. John's Ambulance certified Level A CPR/AED
  • Certificate of Qualification from The Ontario College of Trades and Apprenticeship, 2001, Licensed Hairstylist
  • Allanti School of Hairstyling & Aesthetics Diploma, 2000
  • Brantford Collegiate Institute Grade 12 Diploma, 1998

Awards

  • Stars of the Grand: Brantford Customer Service Recognition Award ( 2010 ) Shining Stars Tourism Award ( Star of the Month ) For February

Timeline

Head Cashier Supervisor, Keyholder

Rona+ Brantford
10.2023 - Current

Head Cashier, Keyholder, Supervisor

Giant Tiger
11.2020 - 10.2023

Esthetician And Beauty Advisor

Merle Norman Cosmetics Studios
06.2000 - 10.2019
Crystal McClintock