Crystal McCaughey
San Pedro,CA
Summary
Experienced with managing tables and providing excellent service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Great at maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all guests. Adept at fostering teamwork and maintaining cleanliness standards in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Milefchik-Rand Medical Group
07.2014 - 04.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Assistant Manager
Ruby's Diner
01.2011 - 08.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Server
Sammy's Woodfired Pizza & Grill
03.2008 - 12.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Southern California Occupational Center
Torrance, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Menu memorization
- Cleanliness standards
- Customer service
- Team collaboration
Timeline
Medical Assistant
Milefchik-Rand Medical Group
07.2014 - 04.2024
Assistant Manager
Ruby's Diner
01.2011 - 08.2014
Server
Sammy's Woodfired Pizza & Grill
03.2008 - 12.2010
Southern California Occupational Center
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