Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Markle

Delta,BC

Summary

Experienced sales and reception professional with a proven track record of delivering exceptional customer service and driving revenue growth. Builds strong relationships with clients, understands their needs, and provides tailored solutions. Skilled in managing high-volume phone calls, inquiries, and appointments while maintaining a positive and professional demeanor. Committed to exceeding expectations and contributing to the team's success through strong communication, organizational, and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Brand Ambassador

Embr/TM
04.2023 - 09.2024
  • Increased positive word-of-mouth referrals and sales through genuine, personalized customer interactions and excellent product knowledge.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Customer Service/Receptionist

Chatters Hair Salon
01.2021 - 01.2022

Key Holder/Sales Associate

CosmoProf Beauty Supply
01.2019 - 01.2021

Sales Associate

Below the Belt Canada
01.2018 - 01.2019

Sales Associate/Cashier

Urban Behavior
01.2017 - 01.2018

Education

Certified Lash Artist - undefined

Lashes by Safura
01.2020

Loss Prevention Cert. - undefined

LP Systems
01.2018

Retail Sales Cert. - undefined

Retail Council
01.2018

Hair & Beauty Cert. - undefined

John Casablancas
01.2017

High School Diploma - undefined

Burnsview Secondary
01.2016

Skills

  • 6 years in Retail Sales and Customer Service in aesthetics/beauty industry
  • Management training by the Retail Council of Canada
  • Proficient in MS Office, Internet, and Social Media
  • Strong customer service, work ethic, and communication skills
  • Achieved top sales records
  • Prioritized tasks with diplomacy
  • Built strong client relationships
  • Trained new employees
  • Addressed complaints with creative solutions
  • Reliable, adaptable, and team-oriented
  • Appointment bookings and follow ups

Languages

English
Native or Bilingual

Timeline

Brand Ambassador

Embr/TM
04.2023 - 09.2024

Customer Service/Receptionist

Chatters Hair Salon
01.2021 - 01.2022

Key Holder/Sales Associate

CosmoProf Beauty Supply
01.2019 - 01.2021

Sales Associate

Below the Belt Canada
01.2018 - 01.2019

Sales Associate/Cashier

Urban Behavior
01.2017 - 01.2018

Certified Lash Artist - undefined

Lashes by Safura

Loss Prevention Cert. - undefined

LP Systems

Retail Sales Cert. - undefined

Retail Council

Hair & Beauty Cert. - undefined

John Casablancas

High School Diploma - undefined

Burnsview Secondary
Crystal Markle