Crystal Madrigal
Anaheim,CA
Summary
Results-driven Dental Office Manager with over 9 years of experience leading high-volume, multi-provider dental practices. Currently overseeing a 12-operatory PPO/HMO multi-specialty office offering General Dentistry, Endodontics, Oral Surgery, and Pediatric services. Expertise in team leadership, driving production growth, optimizing insurance systems, and managing daily operations ensures a seamless patient experience and operational efficiency. Committed to fostering a collaborative environment that enhances staff performance and elevates patient care standards.
Overview
11
11
years of professional experience
Work History
Office Manager
Bristol Dental Group
Orange, CA
01.2024 - Current
- Lead operations for 12-operatory multi-specialty practice. Manage 9 staff and maintain $250K–$300K monthly production. Oversee scheduling, insurance, billing, collections, and KPI tracking to support consistent growth.
- Key Achievements
- Generated $4.9M+ production under leadership.
- Stabilized production to consistent $250K+ monthly.
- Integrated Oral Surgery and Pediatric specialties.
- Improved scheduling efficiency and case acceptance.
Office Manager / Treatment Coordinator
Precision Dental
01.2020 - 01.2023
- Managed daily operations, insurance systems, and treatment coordination.
Assistant Manager / Treatment Coordinator
Affinity Dental Group
01.2015 - 01.2020
- Supported scheduling, patient retention, and office workflow.
Education
High School Diploma -
Orange High School
OrangeSkills
- Practice Management
- Team Leadership
- PPO/HMO Insurance
- Scheduling Optimization
- Treatment Coordination
- Collections & AR
- Eaglesoft
- Dentrix
- Open Dental
Section name
Dental Office Manager | 12 Ops | $250K–$300K Monthly Production | $4.9M+ Managed Production
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager
Bristol Dental Group
01.2024 - Current
Office Manager / Treatment Coordinator
Precision Dental
01.2020 - 01.2023
Assistant Manager / Treatment Coordinator
Affinity Dental Group
01.2015 - 01.2020
High School Diploma -
Orange High School