Crystal Larson
TULLIBY LAKE,AB
Summary
Human Resources professional with deep expertise in employee relations, talent management, and organizational development. Known for fostering collaborative environments and driving impactful HR initiatives. Strong communicator with knack for adapting to evolving business needs. Skilled in conflict resolution, strategic planning, and enhancing workforce productivity.
Overview
24
24
years of professional experience
Work History
Human Resource Business Partner
Saskatchewan Health Authority
Lloydminster, AB
01.2023 - 01.2025
- Collaborated with leadership to align HR strategies with business objectives.
- Guided managers in performance management processes to drive employee development.
- Analyzed workforce trends to inform talent acquisition and retention strategies.
- Advised on compliance with labor laws and regulations, ensuring organizational adherence.
- Reduced employee turnover rates with targeted retention strategies and support systems.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Managed onboarding process for new hires, ensuring smooth transition into company.
- Partnered with senior management to align HR strategies with overall business objectives.
- Enhanced recruitment processes, leading to more efficient candidate screening and selection sequence.
- Led mediation sessions to resolve conflicts, promoting harmonious work environment.
- Streamlined HR operations, reducing paperwork processing time by transitioning to digital system.
- Analyzed turnover data to identify trends and develop strategies for improving employee retention.
- Liaised between multiple business divisions to improve communications.
- Streamlined recruitment processes using applicant tracking systems for efficiency improvements.
Quality Improvement Specialist
Saskatchewan Health Authority - North West Zone
Saskatchewan
07.2018 - 01.2023
- Applied coaching techniques and tools to support managers and team members in improving performance and using lean principals to problem solve.
- Formally training management/directors/supervisors Lean principals and how to implement into daily work (LILT)
- Formally training all new hires basic lean principals in the healthcare system(Kaizen Basics)
- Teaching the basics of Patient and Family Centred Care to health care professionals
- Ensure that Patient and Family advisors have a role and a voice in improvement work projects
- Orientate new Patient and Family Advisors
- Introduced and helped to implement new projects to expand the scope of engagement and safe patient practices (MOVES program, Choosing Wisely Canada best practice )
- Assisted with provincial pilot site work for pre-operative testing guideline grid for Physicians and Surgeons.
- Collaborated on strategic planning and worked with managers to ensure improvement work aligned with organizational mission, vision, and goals.
- Closely collaborated with/coached management teams to make necessary improvements and satisfy resident/patient/client needs.
- Assisted/Supported the setup of Covid Testing Centres and Covid Assessment Centres
- Assisted/Supported Covid Vaccination Clinic setup in NW Zone 1,2 and 4
- Assisted with Covid Vaccination Hubs set ups in NW zone 1,2 and 4
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
Regional Patient Safety Coordinator
Prairie North Health Region
Saskatchewan
07.2015 - 07.2018
- Established and maintained productive working relationships with management in all facilities to ensure and to promote best practice guidelines/policy adherence for Hand Hygiene, Infection Control, Safety Alert Stop the Line program, Preventative maintenance on medical equipment and Cleaning of Shared Medical Equipment.
- Hired, trained and coordinated audit team in developing assignment plans for prioritized initiatives.
- Presented audit metric reporting to facilities monthly and regional quarterly/annual reports.
- Provided expertise and collaboration with process owners to identify root cause analysis and effective corrective action plans on non-conforming audit results.
- Managed and archived quality audit documentation to ensure Accreditation Canada standards maintained
- Ensured region was adhering to Accreditation Canada ROPs in relation to Hand Hygiene and Infection Control
- Developed and coordinated region-wide activities to promote Canada Patient Safety week on an annual basis
Nursing
Prairie North Health Region
Lloydminster, Saskatchewan
01.2001 - 06.2018
- Applied interpersonal communication skills to comfort and counsel patients and families throughout the care process.
- Cared for patients in Acute, Continuing Care, Rehab, Assisted Living and Home Care areas
- Collaborated with an interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Performed evaluations of each patient's status, needs, and preferences.
- Educated clients, patients, and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management.
- Collaborated to assess patient needs, plan and modify care and implement interventions.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Worked as charge nurse in LTC and Rehab settings
Education
Aboriginal World Views
University of Toronto
08.2022
Project Management
Saskpolytech
02.2022
Indigenous Studies Canada
University of Alberta
01.2022
Group Facilitation Methods and Consensus
ICA Associates Inc.
01.2020
Lean Improvement Leader
SHA
01.2018
Associate of Science - Nursing
Grant McEwan University - Edmonton Alberta
01.2008
Associate of Science - Nursing
SIAST - Regina
01.2004
Associate of Science - Nursing
Lakeland College - Lloydminster
12.2000
Skills
- Staff training and development
- Knowledge of quality systems
- Audit coordination
- Presentation skills
- High level of autonomy
- Regulatory compliance
- Solution-based interventions
- Culturally-competent care
- Patient-focused care
- Program management
- Planning and development
- Data collection and management
- Multidisciplinary team collaboration
- Strong Patient advocacy skills
- Process development
- Coaching team leads and managers
- Facilitation skills
Languages
English
Timeline
Human Resource Business Partner
Saskatchewan Health Authority
01.2023 - 01.2025
Quality Improvement Specialist
Saskatchewan Health Authority - North West Zone
07.2018 - 01.2023
Regional Patient Safety Coordinator
Prairie North Health Region
07.2015 - 07.2018
Nursing
Prairie North Health Region
01.2001 - 06.2018
Project Management
Saskpolytech
Indigenous Studies Canada
University of Alberta
Group Facilitation Methods and Consensus
ICA Associates Inc.
Lean Improvement Leader
SHA
Associate of Science - Nursing
Grant McEwan University - Edmonton Alberta
Associate of Science - Nursing
SIAST - Regina
Associate of Science - Nursing
Lakeland College - Lloydminster
Aboriginal World Views
University of Toronto