CRYSTAL KLASSEN

My job is:

• preparing and serving food to the residents.
• Restocking and cleaning up kitchen.
• Washing dishes.
• Keeping diets and preferences of residents in mind to keep them healthy.

• Maintain a clean lobby
• Help out guests
• Solve customer issues
• Maintain our survey scores
• Keep up the signage
• Crew Trainer:
• Train new people
• Maintain training by doing check ins
• Help the manager run the shift
• Help in maintaining our store; friers, coffee machines, ect
• Maintain code dates and rotate stock as needed
• Stock up areas when needed

• Stocking and sorting the floor
• Customer service
• Counting till
• Doing transactions
• Filling online orders

• Learned roles of other departments to provide coverage and keep store operational
• Drove sales and add-on purchases by promoting specific item options to customers
• Trained new team members in cash register operation, stock procedures and customer service
• Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs