Crystal Janes
Saint John,Canada
Summary
Pursuing Branch Manager role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Hardworking and passionate with strong organizational skills eager to secure Branch Manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Financial Advisor Experience
Bank Of Nova Scotia
Saint John, New Brunswick
2025 - Current
- Account Openings
- Credit Card openings/credit increases
- Mortgages/Renewals
- Meeting with Clients regarding Financial Goals and plans
Financial Services Representative (FSR)
EasyFinancial
Saint John, Canada
01.2019 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Interim Branch Manager
EasyFinancial
Saint John, Canada
06.2020 - 05.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
- Fostered culture of excellence and accountability, resulting in branch consistently exceeding performance targets.
- Complied with established internal controls and policies.
- Developed strategic plans for day-to-day financial operations.
Office Manager
Diversified Offices.
Saint John, Canada
02.2014 - 12.2018
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Education
Business And Accounting - Business
Compu College
Saint John, NB08.2008
High School Diploma -
Simonds High School
Saint John, NB06.1992
Skills
- Friendly, positive attitude
- Customer service
- FSR
- Time management
- Dependable and responsible
- Excellent communication
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Multitasking
- Organization and time management
Certification
- Driver's License
- Commissioner of Oaths
Accomplishments
- Selected for Leadership Role, 09/01/23
- 6th in the company for SPL production
- Finished 2nd on the BSC for our region
- Traveled region for peer training
- Provided both remote and in branch BM coverage
- Relaying important information to peers
- Mentee of WIL
Languages
English, Elementary
Timeline
Interim Branch Manager
EasyFinancial
06.2020 - 05.2021
Financial Services Representative (FSR)
EasyFinancial
01.2019 - 04.2025
Office Manager
Diversified Offices.
02.2014 - 12.2018
Financial Advisor Experience
Bank Of Nova Scotia
2025 - Current
Business And Accounting - Business
Compu College
High School Diploma -
Simonds High School