Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Ibarra

Wilmington,CA

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Sales Associate

Metro By T-mobile
07.2024 - Current
  • Processed customer payments for phone bills and handled account inquiries with accuracy and professionalism
  • Provided personalized support to resolve issues with service plans, devices, and account features
  • Recommended products and upgraded plans to meet customer needs, contributing to store sales goals
  • Promoted monthly deals, accessories, and device upgrades to drive additional revenue
  • Built strong customer relationships by delivering excellent service and ensuring satisfaction
  • Maintained product knowledge of phones, plans, and promotions to effectively advise customers
  • Handled point-of-sale transactions, returns, and exchanges while balancing cash drawers daily

Education

High School Diploma -

Phineas Banning High School
Wilmington, CA
06.2024

Skills

  • Teamwork and Collaboration
  • Adaptability
  • Excellent Time Management
  • Critical Thinking Skills
  • Bilingual Speaker (English and Spanish)
  • Organization Skills
  • Attention to Detail
  • Customer Service and Sales
  • Technology Skills
  • Responsible and Dependable
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent communication skills
  • Customer engagement
  • Money handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Metro By T-mobile
07.2024 - Current

High School Diploma -

Phineas Banning High School
Crystal Ibarra