Crystal Hynes
Paradise Cove,NEWFOUNDLAND
Summary
Dynamic recruitment coordinator with a proven track record at Bell Aliant, excelling in talent sourcing and performance management. Adept at building strong relationships with hiring managers and enhancing team collaboration, I successfully implemented training programs that elevated team performance and consistently exceeded sales targets.
Overview
18
18
years of professional experience
Work History
Recruitment Coordinator
Bell Aliant
09.2021 - Current
- Responded promptly to inquiries from prospective applicants regarding open positions.
- Organized and maintained applicant tracking systems, including entering data into the system and updating information as needed.
- Schedule interviews
- Assist with the interview process with attending and conducting interviews with Managers
- Partnering with hiring managers to determine staffing needs
- Making recommendations to company hiring managers
- Assist with recruitment projects
- Building relationships with the Managers, Regional Managers and Director
- Reviewed resumes and conducted initial phone interviews with applicants to assess qualifications.
Manager
Bell Aliant
St. John's, NL
01.2009 - 09.2021
- Motivate, coach and provide guidance to team members through regular and meaningful performance development.
- Maintain and exceed expected targets for a team of 10 employees.
- Responsible for the creation and implementation of training programs that were implemented on at a national level
- Provide constant feedback and follow up to ensure sales representatives are successfully meeting established personal goals and company targets.
- Anticipate opportunities to exceed both external and internal member’s expectations
- Responsible for the hiring and training of all new staff
- Responsible for the overall operational excellence of the store
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted performance reviews for team members.
Assistant Store Manager
Bell Aliant
St. John's, NL
01.2008 - 01.2009
- Responsible for opening and closing store
- Maintained store inventory
- Ensured high quality of customer service
- Scheduled employees
- Coached sales consultants weekly
- Deescalated irate customers
- Ensuring company policies are followed
Sales Representative
Bell Aliant
St. John's, NL
01.2007 - 01.2008
- Provided tailored solutions and exceptional customer service
- Daily training to adapt to everyday change
- Met and exceed monthly sales targets
- Maintained and received store inventory
- Loss prevention
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Education
High School Diploma -
Holy Heart of Mary
01.2000
Skills
- Customer Service
- Scheduling
- Payroll Management
- Expense Management
- Technology Awareness
- Team collaboration
- Performance management
- Employee onboarding
- Talent sourcing
- Technical Communication
- Verbal Communication
- Written Communication
- Client Needs Analysis
- Product Recommendation
- Team Motivation
- Fast-Paced Environment Adaptability
- Change Embracement
References
Available Upon Request
Timeline
Recruitment Coordinator
Bell Aliant
09.2021 - Current
Manager
Bell Aliant
01.2009 - 09.2021
Assistant Store Manager
Bell Aliant
01.2008 - 01.2009
Sales Representative
Bell Aliant
01.2007 - 01.2008
High School Diploma -
Holy Heart of Mary
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