CRYSTAL HIMENES
Lincoln
Summary
Conscientious Healthcare professional offering over 12 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms, obtaining vital signs and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Teng Medical Foundation
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed EKGs.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Obtained and documented patient vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated inventory, expiration and medication logs to maintain current tracking documentation.
- Patient scheduling
- Wound care
- POCT
Medical Assistant
Sutter Health Urgent Care Clinic
10.2010 - 06.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained and documented vital signs and health history for patients in clinic.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Educated patients about medications, procedures, and after care plan instructions.
- Tested and recorded blood glucose levels.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ambulated, turned, and positioned patients.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Updated expiration and medication logs to maintain current tracking documentation.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- POCT: RST tests, urine dips, UPT tests, COVID tests
- Performed EKGs, bladder scans and other diagnostic tests, contributing to accurate and timely diagnoses.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Part of MERT (medical emergency response team) for entire Sutter Health facility.
- Involved in STEMI protocols
- Wound care
Education
Bachelor of Science - Sociology
Arizona State University
Tempe, AZ12.2022
Certificate - Medical Assisting
Institute of Business And Technology
Santa Clara, CA10.2009
Certificate - Phlebotomy
Ohlone College
Fremont, CA12.2007
Skills
- Vital signs monitoring
- Medical terminology knowledge
- Phlebotomy
- Procedure assistance
- Specimens collection and processing
- HIPAA compliance
- Compassionate caregiver
- Adaptable
- Prioritizing stat orders
Certification
- CMA - Certified Medical Assistant
- CPT1 - Certified Phlebotomist
Timeline
Medical Assistant
Teng Medical Foundation
08.2024 - Current
Medical Assistant
Sutter Health Urgent Care Clinic
10.2010 - 06.2021
Bachelor of Science - Sociology
Arizona State University
Certificate - Medical Assisting
Institute of Business And Technology
Certificate - Phlebotomy
Ohlone College
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