Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Harris

California City

Summary

Seasoned Security Officer with a proven track record at Fast Response Security, excelling in incident reporting and superior customer service. Demonstrated expertise in CCTV surveillance and fostering a safe, welcoming environment. Achieved significant improvements in security protocols and efficiency, ensuring comprehensive facility safety.

Overview

19
19
years of professional experience

Work History

Security Officer

Fast Response Security
11.2018 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Security Officer

Covert Surveillance
08.2010 - 01.2011
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Ride Operator

Six Flags Magic Mountain
08.2006 - 01.2008
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.

Education

Associate - Criminal Justice

University of Antelope Valley
Lancaster, CA
05.2011

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • CCTV monitoring
  • Superior customer service
  • Detail-oriented
  • Patrol operations
  • Security screenings

Timeline

Security Officer

Fast Response Security
11.2018 - Current

Security Officer

Covert Surveillance
08.2010 - 01.2011

Ride Operator

Six Flags Magic Mountain
08.2006 - 01.2008

Associate - Criminal Justice

University of Antelope Valley

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Crystal Harris