Crystal Harrietha

Established trusting relationships with clients.

• Client outreach
• Survivor advocacy
• Made referrals to appropriate services, including therapists and the Crime Victim Assistance Program
• Participated in community outreach events.
• Assisted survivors in navigating legal processes, advocating for their rights throughout the judicial system. Including Third Party Reports and police reporting
• Managed caseloads effectively, ensuring timely follow-up with clients and appropriate documentation of services provided.
• Provided crisis response services to survivors.

• Stepping Stones Recovery House, Groups Coaching Psych-ed and Life Skills
• Create 2 hour group sessions on topics that support women on a holistic level. Helping to increase self awareness and create resilience to support their nervous systems.
• Maintained records of client interactions and progress.
• Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
• Establish strong rapport with clients, fostering trusting and supportive coaching relationships.

• Provided intakes for new clients, including confidentiality, house guideline and reasons for discharge. Review referrals to provide accurate support for clients needs
• Enhanced client well-being by providing emotional support and implementing individualized recovery plans.
• Provide clients medications at appropriate times.
• Led skill-building groups focused on coping strategies, stress management, relapse prevention techniques and psych-ed tailored to meet client needs.
• Offered guidance on community resources.
• Provided crisis intervention when necessary, effectively deescalating situations.
• Maintained progress notes, med binder records, risk assessments, intake and discharge records
• Responsible for safe discharge planning and follow-up

• Fostered inclusive atmosphere.
• Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
• Managed cash handling procedures.

• Running crews of 8 - 10 people
• Identify risks and hazards on the job site.
• Reporting (driving log, daily reports, risk and hazard assessments, employee assessments, first aid, close call, danger tree assessments, incident reports).
• Work with stakeholders in a professional manner.
• Provide profitable days though excellent planning, studying Avenza maps, working efficiently, helping improve technique, being supportive, helping prevent injuries.