Summary
Overview
Work History
Education
Skills
Timeline
Generic
Crystal Hall

Crystal Hall

West Kelowna,BC

Summary

Energetic Event Manager with a 15-year successful career in event management, project management, coordination and operations across a broad range of industries including healthcare, construction and not-for-profit in Alberta and British Columbia planning, coordinating and executing province wide events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills as well as 5 years of assisting senior and executive leadership with transformation and operations with primary care, health authorities, not- for-profit corporations, and physician member-based organization.

Overview

11
11
years of professional experience

Work History

Event Manager

Alberta Medical Association
09.2022 - 06.2023

Delivered a multi day provincial, accredited, strategic event, PCN (Primary Care network) Forum, with 500

attendees, including physician leaders, Alberta Health Services, government and other health care stakeholders

Duties:

  • Managed all logistics of event budget, planning, booking, and promotions.
  • Liaised with clients and committees to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below project costs.
  • Coordinated with sales and marketing teams to publicize and promote events.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Trained and supervised event staff to complete tasks on time.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Developed detailed event reports, documenting all aspects of each event.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Developed and distributed event surveys to gather feedback and assess event success.

Project Coordinator

Acres Enterprises
09.2022 - 05.2023

Launched & implemented several projects on time, on budget .

Escalated financial issues with vendor contract, came in on, or under budget

Duties:

  • Provide analytical expertise with the planning, management and execution of assigned civil contracting projects for a cost-plus contract, with the objective of enhancing profitability, productivity and efficiency; meeting schedules, safety standards and “local involvement” requirements as established by client; maximizing equipment utilization; and achieving client satisfaction objectives
  • Facilitated positive and productive relationships with all internal and external parties in order to maximize the project performance and results.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Event Manager and Coordinator

Alberta Medical Association
01.2018 - 09.2022

Delivered provincial, accredited, strategic corporate events, ranging from 250-500 attendees, including physician leaders, Alberta Health Services, government and other health care stakeholders

Successfully supported the creation and implementation of a Primary Care Network zonal business unit (structural change), coordinated physician leadership, partners at Alberta Health Services and our team on the change management process

Duties:

  • Led and developed training events, conferences, and workshops on a provincial level for Primary Care Network family physicians that included Continuing Medical Education credits
  • Worked with the largest primary care transformation team in Canada, tasked with assisting with supporting family physicians to change the delivery of primary care
  • Supported primary care physician leaders in change management to advance Patient Medical Home
  • Assisted leadership in advocating and influencing in the interest of physicians
  • Worked to ensure the voice of family physicians was heard while advancing policy on their behalf
  • Drafted documents, PowerPoints, messaging and other content as required

Events Planner, HR/Administrative Assistant

Dynalife Laboratories
01.2012 - 01.2018

Internal Event planner and Lead admin managing a team of admins in the human resources office

Duties:

  • Lead all internal events from long service recognition, city wide corporate event challenges as well as Holiday galas across northern alberta where I managed all of the details from budget creation, approval, payable and receivable funds, program management and all entertainment and design
  • Managed a team of admins to ensure all office duties were carried out in the appropriate time frame and quality required.
  • Assisted the payroll department, filing, data entry, employee file management and tracking, reception coverage as well as being the 1st point of contact for all HR-related inquiries
  • I handled employment contracts, recruitment and setting up and assisting in interviews for open positions.

Education

Event Management -

NAIT
Edmonton, AB

High School Diploma -

W.P. Wagner High School
Edmonton, AB

Skills

  • Strategic planning and implementation
  • Operations and financial management
  • Stakeholder relationships
  • Risk management
  • Operations, evaluation, and accountability
  • Exceptional client relations
  • Graphic & Presentation design
  • Team Leadership and Supervision
  • Vendor and Contract management & Negotiations
  • Budget Management
  • Project Management
  • Staff Oversight

Timeline

Event Manager

Alberta Medical Association
09.2022 - 06.2023

Project Coordinator

Acres Enterprises
09.2022 - 05.2023

Event Manager and Coordinator

Alberta Medical Association
01.2018 - 09.2022

Events Planner, HR/Administrative Assistant

Dynalife Laboratories
01.2012 - 01.2018

Event Management -

NAIT

High School Diploma -

W.P. Wagner High School
Crystal Hall