Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Crystal Haines

Kamloops,7960

Summary

An empathetic and caring Registered Healthcare Assistant with a cheerful disposition, and ability to relate to people from all cultures and diversities. Multitasker, patient, and kind with a flexible mind, seeking employment opportunities in the Kamloops region. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Healthcare Support Worker

Kamloops Seniors Village
Kamloops, Canada
03.2024 - 08.2024
  • Assisted Registered Healthcare Assistants with various tasks, including serving meals, laundry, bedmaking, and other related duties as required.
  • Helped maintain a clean and safe environment for residents.
  • Completed orientation package and become familiar with all aspects of caring for those residing in complex care units.
  • Observed daily tasks performed by HCA and participated when permitted.
  • Firm understanding of the company's federal and provincial policies governing long-term care operations.
  • Spent quality time with residents and took the initiative to participate in activities.
  • Participated in the HCAP Program, sponsored by the BC government and Interior Health BC.

Program Manager for Afterschool Care Program

The Boys and Girls Club of Ladysmith
Ladysmith, Canada
01.2001 - 01.2003
  • Responsible for the safe arrival of children from school to the program.
  • Operated a 14-passenger.
  • Scheduled and supervised after-school programs for all age groups.
  • Making and serving snacks and refreshments for all members, ensuring special diets and food allergies were documented and adhered to.

Youth Corrections Officer

Willington Youth Custody Center
Burnaby, Canada
01.1999 - 01.2001
  • Responsible for the safety and security of youth in custody.
  • Supervise and instruct youth on work crews.
  • Collaborated with other staff members to create an effective environment which fostered growth among young people.
  • Participated in regular training sessions to stay up-to-date on changes in policy or procedure pertaining to corrections work.
  • Developed positive relationships with residents through active listening techniques.
  • Responsible for guiding adolescents in all aspects of daily living, including hygiene, chores, and recreational activities.
  • Responsible for documenting residents' daily activities, incidents, and health concerns/needs.
  • Share information with other professionals involved in release planning.

Youth Corrections Officer

High Valley Youth Custody Center
Logan Lake, Canada
01.1994 - 01.1999
  • Responsible for the safety and security of youth in custody.
  • Supervise and instruct youth on work crews.
  • Remote camp, cattle ranch.
  • Responsible for guiding adolescents in all aspects of daily living, including hygiene, chores, and recreational activities.
  • Responsible for documenting residents' daily activities, incidents, and health concerns/needs.
  • Share information with other professionals involved in release planning.
  • Transferred to a secure setting due to facility closure.

Education

HealthCare Assistant Diploma Program -

Sprott Shaw College
Kamloops, B.C
01.2025

Human Service Worker Diploma - Specialty in Corrections

University College of the Cariboo
Kamloops, B.C
01.1994

High School Graduation Diploma -

Kamloops Senior Sec School
Kamloops, B.C
01.1991

Skills

  • Person-centered care
  • Empathy
  • Caring
  • Time management
  • Problem-solving
  • Critical thinking
  • Factual record keeping
  • Documenting observations
  • Adaptability
  • Willingness to learn
  • Behavioral Management
  • Confidentiality
  • ADL support
  • Behavior redirection
  • Case management experience
  • Medication Administration
  • Compassionate client care

Certification

  • Registered BC Healthcare Assistant
  • Valid CPR and First Aid Certificates
  • Valid Food Safe Certificate

Personal Information

Title: Registered HealthCare Assistant

Registered with BC Care Aide and Community Health Worker Registry

References

References and Transcripts available upon request.

Timeline

Healthcare Support Worker

Kamloops Seniors Village
03.2024 - 08.2024

Program Manager for Afterschool Care Program

The Boys and Girls Club of Ladysmith
01.2001 - 01.2003

Youth Corrections Officer

Willington Youth Custody Center
01.1999 - 01.2001

Youth Corrections Officer

High Valley Youth Custody Center
01.1994 - 01.1999

HealthCare Assistant Diploma Program -

Sprott Shaw College

Human Service Worker Diploma - Specialty in Corrections

University College of the Cariboo

High School Graduation Diploma -

Kamloops Senior Sec School

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Crystal Haines