Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Gonzalez

Herald

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Analyst

Progressive Staffing Services
San Diego, CA
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Rural Route Carrier

USPS
02.2023 - Current
  • Utilized mail processing machines in weighing, stamping and processing mail items.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Organized mail ahead of delivery runs for correct routing.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Handled accurate cash payments for postage and incurred fees.

Real Estate Agent

10.2022 - Current
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Advertised client properties through websites, social media and real estate guides.

Volunteer

Arcohe Union Elementary
08.2016 - 05.2023
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Planned and delivered numerous activities and special events for programs and services.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Freed full-time employees up for more critical work by completing clerical tasks and office work.
  • Assisted with recordkeeping to maintain data for ongoing grant funding and regulatory compliance.

Supervisor

09.2006 - 04.2013
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Bank Teller

02.2010 - 01.2013
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

Oklahoma Panhandle State University
Goodwell, OK

Kaplan College - Stockton
Stockton, CA
09.2022

High School Diploma -

Lodi High School
Lodi, CA
05.2001

Skills

  • Home Inspections
  • Active California Real Estate License
  • Interior Staging
  • Lease Drafting
  • Online Platforms
  • Presenting
  • Office Reception
  • Mobile Devices and Laptop Computers

Timeline

Analyst

Progressive Staffing Services
06.2024 - Current

Rural Route Carrier

USPS
02.2023 - Current

Real Estate Agent

10.2022 - Current

Volunteer

Arcohe Union Elementary
08.2016 - 05.2023

Bank Teller

02.2010 - 01.2013

Supervisor

09.2006 - 04.2013

Oklahoma Panhandle State University

Kaplan College - Stockton

High School Diploma -

Lodi High School

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