Crystal G. Desrochers

Retail management professional with over 11 years of progressive experience at Reitmans, advancing from temporary associate to store manager. Skilled in customer service, sales growth, staff training, and operational excellence. Recognized for leadership in opening new stores, exceeding sales targets, and fostering loyal customer relationships. Returning to the workforce with renewed drive, strong leadership skills, and a passion for creating exceptional customer experiences.

• - Promoted through four roles: Temporary Help -> Management Trainee -> Assistant Manager -> Store Manager.
• - Opened a new store within the organization, overseeing hiring, training, merchandising, and launch operations.
• - Consistently achieved and surpassed sales and profitability goals through strategic planning and team coaching.
• - Led and motivated teams of up to 15 employees, fostering a positive work environment and high customer satisfaction scores.