Crystal Flores
Perris
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
US ARMY
Army
Columbia
07.2024 - 12.2024
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
Marker
DMSI Staffing
Perris
01.2024 - 05.2024
- Conducted quality assurance checks on other markers' work prior to submission.
- Provided guidance and support to new markers on how best to approach the task of marking effectively.
- Adhered to strict confidentiality protocols when handling confidential student data.
- Ensured that all assessment tasks were marked within established timelines.
Staff Member
Regency Theatres
Perris
05.2023 - 12.2023
- Facilitated communication between departments to ensure smooth workflow.
- Participated in the planning of special events and promotions for the organization.
- Performed administrative tasks such as filing paperwork and responding to emails.
- Maintained detailed records of all customer interactions.
- Developed strategies for improving customer service standards and increasing customer satisfaction levels.
- Managed safe and efficient serving of customer foods.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Handled customer inquiries via phone and email, providing timely and effective solutions.
Education
GED -
Orange Vista High School
Perris, CA05-2024
Skills
- Customer service
- Data analysis
- Problem solving
- Event planning
- Time management
- Team collaboration
- Flexible and adaptable
- Customer relations
Timeline
US ARMY
Army
07.2024 - 12.2024
Marker
DMSI Staffing
01.2024 - 05.2024
Staff Member
Regency Theatres
05.2023 - 12.2023
GED -
Orange Vista High School